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About the Role

This client-facing role offers an opportunity to lead and mature professionally in an accelerated business growth environment. You will collaborate with clients and project teams to architect and deliver integrations that provide meaningful value to public safety partners. The Solutions Architect implements processes to ensure quality, productivity, and client satisfaction, delivering the highest level of technical services including system interface construction, technical project scoping, and system analysis.

Responsibilities

Work as a client-facing member of the Software Solutions Delivery Team.
Collaborate with a team of networking and software professionals to deliver Axon technology to clients across various industries.
Analyze IT system architectures for technical project scoping and system improvement recommendations.
Manage technical projects remotely and at client sites.
Engage with client’s technical and non-technical leadership to communicate project progress.
Work with the account management team to ensure customer needs are met.
Ensure the highest level of service for Axon software deployments.
Identify integration opportunities between agency systems and Axon’s products.
Recommend deployment plans for integrations that drive key outcomes for the agency.
Capture requirements, implement third-party solutions, and perform initial reviews for integration feasibility.
Document technical capabilities required to meet business requirements.
Work with the Director of Integrations and developers to build, test, and deploy new integrations.
Build and document integrations and support requirements.
Write code to leverage API capabilities for optimizing implementation tasks.
Work with DevOps to merge code used for repetitive tasks.

Requirements

Bachelor’s Degree highly preferred or equivalent work experience.
4+ years of experience in analyzing and developing technical systems and software solutions.
Expert networking knowledge and experience in managing technical projects, implementations, and integrations from inception to successful completion.
Expert-level understanding of Linux frameworks, including containerization platforms (Docker preferred).
Advanced understanding of cloud technologies, software development packages, and data management tools.
Advanced experience with IT business processes including Architecture Review Boards and IT Security Reviews.
Advanced hands-on experience with APIs structures and systems integration (REST, SOAP).
Advanced skills in SQL, Python, Java, and Cloud (AWS and/or Azure).
Demonstrated system-level understanding of enterprise software systems.
Excellent written and verbal communication skills.
Ability to work with all levels of technical proficiency to understand needs and communicate work.
Project Management experience and/or certifications (i.e., PMI Certifications) are a plus, but not required.
Willingness to join forces and drive company-wide initiatives across multiple departments.
Able to effectively manage multiple projects, priorities, and tasks within a dynamic environment.
Enthusiasm and commitment to AXON’s Mission, Core Values, and Program Mission.
Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance.
Handle confidential and highly sensitive information.

Skills

Networking
Technical Project Management
Implementations
Integrations
LAN/WAN
Security
IP Video
Video Management Systems
Linux frameworks
Containerization platforms (Docker)
Cloud technologies
Software development packages
Data management tools
Architecture Review Boards
IT Security Reviews
APIs (REST, SOAP)
SQL
Python
Java
Cloud (AWS and/or Azure)
Enterprise software systems
Communication skills

Location

Remote
Scottsdale AZ
Seattle Washington
Boston MA
Denver CO
Atlanta GA

Work Type

Remote
Full-time

Experience Level

4+ years of experience in analyzing and developing technical systems and software solutions
Expert networking knowledge
Advanced understanding of cloud technologies
Advanced experience with IT business processes
Advanced hands-on experience with APIs structures and systems integration
Advanced skills in SQL, Python, Java, and Cloud (AWS and/or Azure)

Education Level

Bachelor’s Degree highly preferred or equivalent work experience

Salary/Compensations

USD 88,209 in the lowest geographic market and USD 141,134 in the highest geographic market
$110,250—$176,400 USD

Benefits

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
Snacks in our offices

About the Company

Axon is on a mission to Protect Life.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards.
Axon is committed to the well-being and safety of its employees as well as Axon’s impact on the environment.
Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

Equal Opportunity

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion.
We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work.
If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.