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About the Role
Join Canada Goose as a Seasonal Retail Sales Associate, a role focused on delivering superior customer service and driving sales in a dynamic retail environment. You will be part of an iconic lifestyle brand that inspires people to thrive in the world outside.
Responsibilities
- Deliver a superior customer service journey reflective of Canadian Warmth.
- Advise customers on needs through expert product knowledge.
- Demonstrate selling behaviors that drive Conversion and Units per Transaction (UPT) by actively introducing new, underperforming, and strategic categories.
- Create and foster lasting client relationships and customer loyalty through consistent engagement around upcoming product launches and brand events.
- Engage and inspire assigned clients by facilitating personal shopping appointments.
- Achieve or exceed personal sales goals and other key performance targets that drive store results.
- Contribute to a positive and productive store environment through teamwork and collaboration.
- Demonstrate curiosity and passion for learning by participating in all educational initiatives and strategies.
- Actively seek feedback to improve performance and foster growth.
- Consistently demonstrate company values and behaviors in all interactions.
- Ensure excellent execution of all operating standards.
- Utilize register systems and store tools accurately and efficiently in compliance with Canada Goose standards.
- Support the upkeep of overall physical store maintenance and cleanliness.
Requirements
- Minimum of 2 years retail experience, preferably in a customer-focused environment.
- Proven track record of successful sales experience.
- Previous experience working with luxury lifestyle brands in high-volume traffic environments.
- Ability to stand for long periods of time.
- Flexibility to work retail hours (standard, peak, and holiday).
- Time management and multi-tasking skills.
- Ability to work efficiently in a fast-paced and team-oriented environment.
- Adaptability to elements that may impact the overall customer experience.
- Excellent communication and interpersonal skills.
- Self-motivated, able to work independently and know when to seek guidance.
- Basic skills in Microsoft Office (Word and Excel are an asset).
- Proficiency in another language is an asset.
Skills
- Customer service
- Product knowledge
- Sales
- Client relationship management
- Personal shopping
- Teamwork
- Communication
- Interpersonal skills
- Time management
- Multi-tasking
- Adaptability
- Microsoft Office
- Microsoft Word
- Microsoft Excel
Location
- Berlin, Germany
Work Type
- Full-time
Experience Level
- Minimum 2 years retail experience
Salary/Compensations
- €31,200.00
Benefits
- Company built on Canadian roots and heritage
- Comprehensive and competitive Total Rewards Program
- Opportunities for career growth through numerous internal and external programs
- Goose Rewards & ICON Rewards
- CG Gives (Donation matching and paid volunteer time)
- Access to tools and resources to support physical and mental health
- Inspiring leaders and colleagues
About the Company
- Canada Goose is an iconic lifestyle brand with an inspirational and authentic story, committed to inspiring and enabling people to thrive in the world outside.
- The company is driven by a purpose to keep the planet cold and the people on it warm.
- Canada Goose believes in enduring any condition, observing every detail, and building a community that believes in living bravely and coming together to support game-changing people.
- At Canada Goose, belonging goes beyond mere inclusion; it’s about being part of a community that values, supports, and empowers you to be your authentic self.
- The community is built on empathy, understanding unique individual experiences, and valuing every voice.
Equal Opportunity
- Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
- If you require any interview accommodation for your interview, please e-mail us at HR@canadagoose.com.