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About the Role
Champion AC and Plumbing is seeking a Drain Advisor to provide expert guidance, customized drainage solutions, and top-quality service to customers. This role involves building relationships, offering consultative advice, and driving sales while helping customers solve their drainage issues.
Responsibilities
- Perform drain cleaning, maintenance, and troubleshooting for residential and commercial properties.
- Diagnose plumbing issues related to drains and recommend appropriate solutions or services.
- Present and sell drain cleaning products, services, and maintenance packages to customers.
- Develop and maintain relationships with existing and potential clients to drive repeat business.
- Provide accurate estimates for services and products, and follow through with sales from initial inquiry to completion.
- Educate customers on preventive maintenance and care for their drainage systems.
- Maintain accurate records of customer interactions, sales activities, and completed services.
- Collaborate with the operations and service teams to ensure timely and effective service delivery.
- Stay up-to-date with industry trends, new technologies, and solutions in drain cleaning and plumbing.
Requirements
- Previous experience in drain cleaning, plumbing, or HVAC industries preferred.
- Strong knowledge of drain systems, plumbing tools, and troubleshooting techniques.
- Proven experience in sales or customer-facing roles.
- Excellent communication and interpersonal skills.
- Ability to diagnose and solve problems efficiently and effectively.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team.
- Valid driver’s license and clean driving record.
- Sales experience in the home services industry.
- Familiarity with drain cleaning equipment and technology.
- Knowledge of local plumbing codes and regulations.
- Regularly required to hear, stand, move, operate with hands and arms, and lift up to 75 pounds.
- Regularly required to use hands to operate or feel objects, tools or controls, communicate, distinguish or identify, adjust or focus.
- Exposure to moving parts and equipment, changes in temperature and humidity, dust, fumes, electricity, gases, and moderate noise.
Skills
- Drain cleaning
- Plumbing
- HVAC
- Sales
- Customer service
- Troubleshooting
- Communication
- Interpersonal skills
- Problem-solving
- Organization
- Teamwork
Location
- Austin
Work Type
- Full Time
- In person
Salary/Compensations
- USD $80,000.00/Yr. - USD $120,000.00/Yr.
Benefits
- Medical, Prescription, Dental, Vision Insurance
- Disability and Term Life Insurance
- Matching 401(k)
- Paid Holidays
- Paid Time Off (PTO)
About the Company
- Champion AC and Plumbing provides top-quality HVAC, plumbing, and electrical services.
- With over 40 years of combined experience, we proudly serve Austin and the surrounding areas with dependable, energy-efficient solutions for homes and businesses.
- We are a team of hardworking, humble professionals who are passionate about improving the lives of our community.