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About the Role
The Director, Transition & Integration is accountable for the strategic planning and execution of select large-scale, complex transitions across the enterprise, including enterprise transformation and strategic capability projects. This role serves as the single point of accountability for end-to-end integration success, ensuring continuity of services, sequenced change, risk mitigation, and clear leadership communication throughout all phases of transition. The Director operates as a central orchestrator, coordinating cross-functional workstreams, proactively managing dependencies and pressure points, and ensuring that change is introduced in a disciplined, sustainable manner without compromising operational performance or service levels.
Responsibilities
- Lead and own the integration and transition roadmap of select, large-scale initiatives across all phases (plan, mobilize, execute, stabilize).
- Serve as the single point of accountability for overall transition and integration outcomes.
- Coordinate cross-functional workstreams on these initiatives to ensure alignment, readiness, and timely decision-making.
- Ensure integration milestones, success measures, and stabilization criteria are clearly defined and tracked by horizon.
- Act as the enterprise focal point for these initiatives through transition coordination, enabling visibility across the organization.
- Proactively monitor pressure points and emerging risks across technology, operations, people, and vendors as they relate to the implementation of these initiatives.
- Surface issues early, escalate decisively, and drive resolution before risks become service disruptions.
- Maintain a cohesive view of risks, issues, and dependencies across concurrent initiatives in-line with standard organizational risk management protocols.
- Plan resource demands adequately to avoid parallel constraints and/or concurrent resource demands.
- Balance the delivery timelines of these initiatives with operational capacity to protect performance, safety, and morale.
- Partner with business and operational leaders to manage change saturation and ensure realistic execution plans-based timeline constraints.
- Partner with operational, business and technology leaders to define and monitor continuity plans during transition periods.
- Ensure service levels, customer outcomes, and regulatory obligations are maintained throughout integration of these initiatives.
- Track transition performance metrics and lead corrective actions where continuity is at risk and establish mitigation strategies to address, resolve or reduce risk profile.
- Align leadership messaging to ensure clarity, consistency, and confidence throughout the change management lifecycle.
- Reduce uncertainty by ensuring stakeholders understand what is changing, when, and why.
- Enable leaders with clear transition narratives, decision points, and risk awareness.
- Establish and operate effective transition governance structures.
- Enable timely, informed decisions by synthesizing complex inputs into clear options and trade-offs.
- Ensure accountability across workstreams and remove barriers to progress.
Requirements
- 10+ years of progressive experience in enterprise transformation, integration, transition management, or large-scale program leadership.
- Proven experience leading complex, cross-functional transitions involving operations, technology, people, and vendors.
- Demonstrated accountability for end-to-end integration programs, including roadmap ownership, governance, and stabilization.
- Experience managing concurrent, high-impact initiatives while maintaining operational continuity.
- Strong background working with executive leadership to enable timely decisions and align messaging.
- Experience in regulated, national, or mission-critical environments preferred.
- Exposure to in-housing, operating model shifts, or service delivery transformations is a strong asset.
Skills
- Enterprise transition and integration management across complex, multi-workstream initiatives.
- End-to-end ownership of integration roadmaps, milestones, and stabilization outcomes.
- Strong systems thinking with the ability to anticipate downstream operational, technical, and people impacts.
- Advanced risk, issue, and dependency management, with proactive escalation and mitigation.
- Change sequencing and capacity management to prevent operational overload and protect performance.
- Operational readiness assessment and service continuity planning during periods of significant change.
- Governance design and execution, including clear decision rights, escalation paths, and accountability.
- Ability to synthesize complex information into clear options, trade-offs, and executive recommendations.
- Strong executive presence with the ability to influence and align leaders without direct authority.
- Clear, disciplined communication that reduces uncertainty and aligns leadership messaging.
- Proven ability to coordinate cross-functional teams across Operations, Technology, HR, Finance, and Vendors.
- Performance monitoring and use of metrics to track transition health and integration success.
- High tolerance for ambiguity with calm, decisive leadership under pressure.
- Results-oriented mindset with strong accountability for enterprise outcomes.
- Strong organizational awareness and judgment in navigating complex stakeholder environments.
Location
- Remote (Canada)
Work Type
- Remote
- Full-time
- Flexible work schedule
- Periods of uneven workflow
- May require periods of extended working hours to meet deadlines during peak business cycle
Experience Level
- 10+ years of progressive experience
Education Level
- Bachelor’s degree in business administration, Management, Operations, Engineering, or a related discipline required
- Master’s degree (MBA, MPA, or equivalent) preferred
- Formal training or certification in program management, change management, or integration methodologies (e.g., PMP, PgMP, Prosci, SAFe, ITIL) considered an asset
Salary/Compensations
- $145,000 to $165,000
About the Company
- Circular Materials is a national not-for-profit producer responsibility organization (PRO) that supports producers in meeting their extended producer responsibility (EPR) obligations across Canada.
- Created by producers for producers, we design, and deliver effective recycling programs that drive advance innovation, improve environmental outcomes and create value across the recycling supply chain.
- Through full-service program delivery, including collection, management, promotion, education, and reporting, we are advancing systems where more materials are recycled and returned to producers for use in new packaging and products.
- Learn more at circularmaterials.ca.
Equal Opportunity
- Circular Materials is an equal opportunity employer, committed to building a workforce that reflects diversity of thought, skills, experiences, and backgrounds as we work together to accelerate a circular economy for people and the planet.
- Our inclusive hiring practices aim to foster a culture where all employees feel a strong sense of belonging.
- We welcome applications from candidates of all backgrounds, including Indigenous Peoples (First Nations, Inuit, and Métis), persons with disabilities, racialized individuals, and members of the 2SLGBTQIA+ community.
- Circular Materials is committed to reconciliation and to advancing Indigenous representation and partnerships across our organization and programs.
- We recognize that we operate on the traditional territories of diverse Indigenous Nations, and are dedicated to respecting Indigenous rights, governance, and contributions in our work and communities.
- Circular Materials supports reasonable requests for accommodation in accordance with all applicable provincial accessibility standards.
- Requests for accommodation will be provided by Circular Materials through the recruitment and/or assessment processes, upon contacting humanresources@circularmaterials.ca. This email is only used for accommodation requests.