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About the Role
We are seeking a Product Manager to own the LINQ Connect and School Fees experience. LINQ Connect is our flagship parent-facing product, enabling families to fund meal accounts, pay school fees, and view lunch menus. As the primary B2C offering, it serves as a critical engagement platform for districts connecting with families. The Product Manager will be responsible for the entire product lifecycle, from discovery and requirements to delivery, launch, and iteration, acting as the voice of the family and district, driving the roadmap, and ensuring successful outcomes in a complex and regulated domain.
Responsibilities
- Own the product lifecycle for LINQ Connect and School Fees: discovery, requirements, prioritization, delivery, and post-launch iteration.
- Gather and synthesize requirements for the product line, evaluating stakeholder and customer requests against underlying needs.
- Translate business, regulatory, and user needs into clear epics, features, user stories, and acceptance criteria.
- Prioritize and maintain a healthy product backlog, balancing enhancements, defects, technical improvements, and compliance-driven work.
- Lead agile ceremonies in partnership with engineering and QA — sprint planning, backlog grooming, reviews, and retrospectives.
- Build and maintain a product roadmap that reflects strategic priorities and communicates clearly to stakeholders.
- Identify risks, dependencies, and tradeoffs early, surfacing them proactively with options and recommendations.
- Collaborate and negotiate with other teams to manage cross-product dependencies.
- Monitor the competitive landscape and customer feedback to continuously refine product direction.
- Support product launches, including documentation, release readiness, and internal enablement.
Requirements
- 2 to 5 years of product management experience on SaaS or complex business applications, or equivalent practical experience.
- Experience managing applications on a meaningful scale (hundreds of thousands of active users) is a plus.
- Experience managing consumer-facing (B2C) native mobile products on both iOS and Android platforms.
- Experience managing a product backlog and working within agile development practices.
- Proven ability to turn inputs (data, research, customer requests) into tangible, demonstrable outcomes for users and the business.
- Experience using multi-modal research techniques to inform decisions and validate assumptions.
- Strong technical fluency to have credible conversations with engineering about tradeoffs, constraints, and architecture.
- Comfort managing competing priorities and making judgment calls with incomplete information.
- Ability to collaborate and build trust with cross-functional partners without formal authority.
- Experience working in or adjacent to regulated domains (HR, payroll, finance, compliance, EdTech) is a plus.
- Demonstrated use of AI tools to accelerate work and curiosity about how AI can help the team validate ideas faster.
Skills
- Product Management
- SaaS
- Complex Business Applications
- Consumer-facing (B2C) Native Mobile Products (iOS and Android)
- Product Backlog Management
- Agile Development Practices
- Data Analysis
- Research Techniques
- Technical Fluency
- Collaboration
- Communication
- Prioritization
- AI Tools
Location
- Remote
Work Type
- Full-time
Experience Level
- Mid-level
Education Level
- Bachelor's degree in any field, or equivalent practical experience.
Salary/Compensations
- $130,000-$150,000
Benefits
- 401(k) plan with a 4% employer match on total earnings
- 4% annual bonus
- Flexible Open Paid Time Off Plan
- Paid Parental Leave
- Ten Paid Corporate Holidays
- 16 paid volunteer hours
- Medical, dental and vision coverage (PPO with FSA or HDHP with HSA)
- Employer contributions to HSA
- Dental coverage includes braces for children
- Employer-paid Short-Term Disability, Long Term Disability, Basic Life, and AD&D insurance
- Gym reimbursements
- Travel assistance
- Employee assistance program
- Pet insurance options
- Referral bonuses
About the Company
- LINQ is a high-growth software company dedicated to empowering K-12 district teams. We provide best-in-class, cloud-based software solutions that integrate finance, HR, nutrition management, and payments into a single, secure platform, reducing administrative burden for school districts. LINQ is trusted by 30% of U.S. school districts, serving over 1 billion meals to 17 million students annually and processing payroll for 364,000 educators. Our team consists of talented, committed, and loyal problem-solvers who value challenging and meaningful work, mutual respect, and constant improvement. Our customers appreciate our attentiveness, patience, communication, and solutions-focused approach.
- LINQ's Values: Act with Integrity & Build Trust, Deliver Excellence, Embrace Challenges, Collaborate & Act as One Team.
Equal Opportunity
- As a federal contractor and equal employment opportunity employer, LINQ adheres to all applicable laws and regulations regarding employment practices, ensuring that all qualified individuals receive consideration for employment based on their qualifications.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local law.