Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Part Time Customer Service and Sales Associate role.
Rezi rewrites your resume against Hertz's job description. Free.
Tailor your resume to this Part Time Customer Service and Sales Associate role.
Rezi rewrites your resume against Hertz's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Part Time Customer Service and Sales Associate posting at Hertz — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Part Time Customer Service and Sales Associate posting at Hertz — free, in seconds.
About the Role
The Part Time Sales & Service Associate is an essential member of the Hertz Local Edition team, serving as a brand ambassador to provide customers with the fastest, easiest, and most valued experience. This sales commissioned team member delivers world-class customer service and professionally and effectively sells Hertz products and services to meet customer needs.
Responsibilities
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
- Focus on selling and revenue maximization on core products such as options to waive customer’s responsibility of damage, fuel options, and vehicle upsells.
- Achieve personal sales goals while supporting team goals.
- Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
- Convert phone inquiries to reservations and rentals.
- Create a positive customer service experience by listening to and identifying customer needs.
- Engage customers courteously and professionally, ensuring overall customer satisfaction.
- Maximize revenue opportunities by actively soliciting business after every rate quote, addressing customer objections, and utilizing sales techniques to obtain every possible booking.
- Assist customers with post-rental inquiries related to the rental and billing process.
- View every customer contact as a sales opportunity and solicit reservations on customer service calls.
Requirements
- Demonstrate good communication skills, both written and oral.
- Communicate in English clearly and proficiently.
- Have the competitive drive and confidence to succeed in a commission-based environment.
- Work in a fast-paced environment with a variety of tasks.
- Possess excellent organizational and time management skills.
- Demonstrate sales, professionalism, and interpersonal skills.
- Show a high level of ownership, accountability, and initiative.
- Show proven experience of working well within a team.
- Work flexible shifts including weekends and holidays, and work overtime as required.
- Work outdoors during all weather conditions.
- Stand for long periods of time.
- A valid driver's license with a record in good standing.
- Ability to drive and operate vehicles.
- Fluency in English.
- Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above.
- The essential functions of this position include, but are not limited to, sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.
Skills
- Communication skills (written and oral)
- Sales skills
- Professionalism
- Interpersonal skills
- Organizational skills
- Time management skills
- Customer service skills
Work Type
- Part Time
- Full-time
Experience Level
- 1-2 years of customer service and sales experience
Salary/Compensations
- $16.00/hr
Benefits
- Medical, Dental, and Vision Insurance
- Life Insurance
- Paid Time Off
- 401(k) Retirement Plan
- Employee Discounts
About the Company
- The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand.
- The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Equal Opportunity
- At Hertz, we champion and celebrate a culture of diversity and inclusion.
- We take affirmative steps to promote employment and advancement opportunities.
- The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
- Individuals are encouraged to apply for positions because of the characteristics that make them unique.
- EOE, including disability/veteran