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About the Role

As an Enterprise Sales Account Manager, you will manage and grow relationships across an assigned portfolio of existing NetSuite customers. You will help customers maximize the value of their NetSuite investment while identifying opportunities to expand their use of NetSuite's cloud-based business applications. You will serve as a trusted business partner, developing an understanding of each customer's goals and challenges and connecting those needs with solutions that support their continued growth.

Responsibilities

Develop and execute account strategies to drive upsell and cross-sell opportunities within an existing portfolio of NetSuite customers.
Build trusted relationships with customers and identify opportunities to increase adoption of NetSuite solutions.
Understand customers' business objectives, challenges, and evolving needs to recommend solutions that deliver measurable value.
Develop and maintain a healthy pipeline of qualified opportunities to achieve monthly and quarterly sales objectives.
Lead opportunities throughout the sales cycle, including discovery, solution positioning, proposal development, negotiation, and close.
Accelerate pipeline progression by coordinating customer references, quotes, contracts, and other sales activities.
Partner across NetSuite with leadership, sales peers, marketing, enablement, and value-added teams to maximize customer and sales outcomes.
Drive customer satisfaction, retention, and long-term account growth.
Proactively manage renewals and maintain strong customer retention rates.
Maintain accurate forecasts and provide visibility into account activity, opportunities, and potential risks.

Requirements

6+ years of SaaS, technology, software, hardware, business services sales, or comparable experience.
A demonstrated record of meeting or exceeding sales goals and delivering strong results.
Experience managing and expanding relationships with existing customers.
Strong prospecting, account planning, negotiation, and closing skills.
The ability to understand technology and translate product capabilities into compelling business value.
A strong sense of ownership, accountability, and urgency.
Excellent written and verbal communication skills.
Strong attention to detail and the ability to manage multiple opportunities and customer priorities simultaneously.
A collaborative approach and experience succeeding in team-based sales environments.
Adaptability, curiosity, and a desire to continually learn and improve.

Skills

SaaS sales
Technology sales
Software sales
Hardware sales
Business services sales
Account management
Sales strategy
Upselling
Cross-selling
Customer relationship building
Pipeline management
Negotiation
Closing skills
Communication skills
Attention to detail
Collaboration

Location

Hybrid

Work Type

Hybrid
In-office

Experience Level

6+ years of experience
IC4

Salary/Compensations

$82,700 to $132,400 per annum

Benefits

Medical insurance
Dental insurance
Vision insurance
Expert medical opinion
Short term disability
Long term disability
Life insurance
AD&D
Supplemental life insurance
Health care Flexible Spending Accounts
Dependent care Flexible Spending Accounts
Pre-tax commuter benefits
Parking benefits
401(k) Savings and Investment Plan with company match
Flexible Vacation
Accrued Vacation
11 paid holidays
72 hours of paid sick leave
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning
Group legal
Voluntary benefits including auto, homeowner and pet insurance

About the Company

NetSuite pioneered the Cloud ERP category and continues to be a leader in cloud-based business management solutions.
With more than 20,000 customers ranging from emerging businesses to large enterprises, NetSuite helps organizations manage and scale their operations on a unified cloud platform.
Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care.
With AI embedded across our products and services, we help customers turn that promise into a better future for all.
Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

Equal Opportunity

Oracle is an Equal Employment Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.