Overnight Part-Time Bell Attendant - San Francisco at Embarcadero
Four Seasons Hotels and Resorts · CA, US
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About the Role
Join the talented team at Four Seasons Hotel San Francisco at Embarcadero as an Overnight Part-Time Bell Attendant. This is a unique opportunity to be part of the world's leading luxury hotel company, working in an environment that pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation.
Responsibilities
- Greet guests and escort them to their rooms.
- Deliver luggage to rooms upon check-in and pick up luggage from rooms upon departure, moving it to storage or the Front Drive.
- Maintain proper records of luggage deliveries and pick-ups.
- Handle all guest interactions with the highest level of hospitality and professionalism.
- Accommodate special requests whenever possible.
- Resolve customer complaints.
- Assist customers with inquiries regarding hotel services, hours of operations, key hotel personnel, in-house events, and directions.
- Greet all guests passing through the lobby and offer assistance.
- Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct.
- Work harmoniously and professionally with co-workers and supervisors.
Requirements
- Reading, written, and oral proficiency in the English language is required.
- Must be able to cope with stress and work in a high-volume operation.
- Must be able to prioritize and multi-task.
- Must be able to work a flexible schedule, including days, nights, weekends, and holidays.
Skills
- Hospitality
- Professionalism
- Customer Service
- Problem-Solving
- Communication
Location
- San Francisco, CA
Work Type
- Part-Time
- Overnight
Education Level
- High school education or equivalent experience is preferred.
Salary/Compensations
- $32.61 per hour
Benefits
- 401k Retirement plan
- Complimentary Employee Meals
- Paid sick days
About the Company
- Four Seasons is powered by its people, a collective of individuals who strive for improvement and treat each other with respect. Our team members create amazing experiences for guests, residents, and partners through a commitment to luxury with genuine heart. We believe in recognizing familiar faces and welcoming new ones, treating everyone as we would wish to be treated. Our purpose is to create lasting impressions through genuine connections with people and the world around us.
- Four Seasons Hotel San Francisco at Embarcadero is a sky-high urban retreat reimagined with panoramic bay views, located on the top 11 floors of the 48-storey landmark at 345 California Center. It offers unparalleled views of the city and the bay, and is steps from Union Square, the Ferry Building, and Fisherman’s Wharf.
Equal Opportunity
- Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.