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About the Role
As a Dental Receptionist at Smile City Dental, you’ll be a pivotal connection between our clinical team and patients, ensuring they feel supported and informed throughout their care journey. This role offers the opportunity to enhance patient experiences through warm welcomes, clear financial discussions, and efficient administrative support.
Responsibilities
- Build rapport with patients from the moment they arrive, creating a comfortable and trusting environment.
- Provide accurate estimates, discuss insurance coverage, and assist with payment options.
- Coordinate appointments with an eye for efficiency and patient convenience.
- Keep patient records organized and up-to-date.
- Follow up with patients, answer their questions, and provide continued support.
Requirements
- At least one year in a dental or healthcare administrative role.
- Caring demeanor and strong communication skills.
- Attention to detail, organization, and precision.
- Multilingual abilities are an asset.
Skills
- Communication
- Customer Service
- Administrative Support
- Record Management
- Patient Support
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1+ year experience
Salary/Compensations
- $25 - $27 per hour
Benefits
- Competitive salary
- Comprehensive benefits
- Support for continuing education
- Career development opportunities
About the Company
- Smile City Dental is committed to providing exceptional care.
- We foster a collaborative and supportive team culture where employees are valued and empowered.
Equal Opportunity
- We are an equal opportunity employer committed to providing accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
- Accommodation for disability during the recruitment process is available upon request.