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About the Role

The Executive Assistant is a trusted partner to the senior leadership team, providing proactive administrative and organizational support in a fast-paced, dynamic environment. This role is responsible for managing complex calendars, coordinating travel and meetings, handling expenses, and ensuring the smooth execution of day-to-day business activities. The successful candidate will bring exceptional attention to detail, strong judgment, and a service-oriented mindset, helping senior leaders maximize their effectiveness while fostering seamless coordination across stakeholders and teams.

Responsibilities

Provide proactive administrative support to Sector leadership and their teams, enabling the effective and efficient execution of business priorities.
Serve as a trusted point of contact for internal and external stakeholders, ensuring timely communication, follow-up, and resolution of requests.
Manage complex and frequently changing calendars, coordinating priorities and ensuring optimal use of leaders' time.
Coordinate internal and external meetings, conference calls, and videoconferences, including scheduling, agenda preparation, meeting logistics, catering, travel arrangements, and follow-up actions.
Support the planning and execution of team events, offsites, leadership meetings, town halls, and other departmental activities.
Prepare, format, and distribute correspondence, presentations, reports, meeting materials, and other business documentation as required.
Organize and maintain electronic filing systems, records, and departmental documentation to ensure efficient access to information and compliance with recordkeeping requirements.
Arrange domestic and international travel in accordance with company policies and budget guidelines, including detailed travel itineraries, transportation, accommodations, and meeting schedules.
Review, submit, and track travel and entertainment expense reports in a timely and accurate manner.
Process invoices, purchase requests, and other administrative transactions, ensuring compliance with internal controls and approval processes.
Monitor departmental calendars, staffing coverage, key deadlines, and employee lifecycle activities, helping to ensure smooth day-to-day operations.
Support onboarding and offboarding activities, including coordinating workspace setup, system access requests, orientation schedules, and logistics for new hires and Short-Term Assignees (STAs).
Maintain office and department supplies, equipment, and related vendor relationships to support business operations.
Assist leadership with Workday-related activities, employee reviews, talent processes, training compliance, and other people-related administrative tasks.
Track action items, decisions, and follow-ups from leadership meetings and key business forums, helping to drive accountability and timely execution.
Coordinate agendas, materials, meeting logistics, and minutes for the Americas Regional Greenlight Committee - a fast-paced, high-volume, and time-sensitive commercial decision-making forum.
Partner closely with colleagues across the business, Human Resources, Finance, Compliance, and other functions to facilitate effective coordination and information flow.
Handle highly confidential and sensitive information with professionalism, discretion, and sound judgment.

Requirements

Bachelor's degree or 5+ years of experience in an administrative role supporting executives.
Prior experience supporting senior executives and/or leadership teams in a fast-paced corporate environment ideally in Financial Services or Banking
Exceptional organizational, time management, and prioritization skills, with the ability to manage multiple competing demands and deadlines.
Strong written and verbal communication skills, including the ability to prepare professional correspondence, presentations, and reports.
Advanced proficiency in Microsoft Office Suite, particularly Outlook, Excel, PowerPoint, Word, and Teams.
Experience with Concur or AMEX Expense
Demonstrated experience supporting multiple executives or teams, managing complex calendars, coordinating meetings, and arranging domestic and international travel.
Experience processing expense reports, invoices, and other administrative and operational activities.
Strong attention to detail, sound judgment, and the ability to handle highly confidential and sensitive information with discretion.
Proactive, resourceful, and highly dependable, with a strong sense of ownership and follow-through.
Collaborative team player with excellent interpersonal skills and the ability to build effective relationships with stakeholders at all levels of the organization.
Adaptable and flexible, with the ability to thrive in a high-volume, rapidly changing environment while maintaining a positive and professional approach.

Skills

Microsoft Office Suite
Outlook
Excel
PowerPoint
Word
Teams
Concur
AMEX Expense

Location

Work Type

Hybrid
Onsite (3-4 days a week)

Experience Level

5+ years of experience in an administrative role supporting executives

Education Level

Bachelor's degree

Salary/Compensations

$93,000-$118,000

Benefits

Comprehensive health benefits
Generous 401k savings plan
Competitive PTO
Adoption, surrogacy, and fertility services
Student debt assistance
Subsidies for commuting expenses
Subsidies for fitness expenses

About the Company

In Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients.
ING has built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen.
With our global network, there’s plenty of scope to take your career in new directions.
ING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services.

Equal Opportunity

ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to race, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.