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About the Role
This Area Manager role will cover branches in Arizona and Colorado, working primarily from the Arizona office while supporting both states. The position requires occasional travel and offers the opportunity to directly impact clients' lives by providing them with self-reliance and independence.
Responsibilities
- Provide full oversight and responsibility for branch transaction cycle, margins, expenses, and revenue goals.
- Ensure organizational activities and operations comply with company policies, laws, and Joint Commission standards.
- Oversee and direct branch quality and performance improvement, monitoring compliance with productivity and performance standards.
- Assist the sales force, including RTS and ATP roles, to increase productivity and shorten transaction cycle times.
- Report appropriate metrics to the Regional Area Director and Senior Leadership.
- Ensure branches are properly staffed, potentially assisting with interviewing, training, and motivating staff.
- Collaborate with Human Resources to resolve employee concerns.
- Manage inventory cost-effectively for sales and rentals.
- Address and resolve client concerns at the branch level.
- Assure proper maintenance and care of facilities, vehicles, and property.
- Ensure orders are entered and completed in inventory systems for timely client delivery.
- Execute customer service and service programs compliant with company standards.
- Oversee branch leadership, functioning as branch leader in their absence, including staff development and performance evaluations.
Requirements
- Bachelor's Degree or equivalent work experience.
- Minimum of 5+ years of progressive management experience overseeing a complex business with aggregate financial and operational responsibility.
- Ability to travel throughout the Arizona and New Mexico branch locations.
- Strong problem-solving and data analysis skills.
- Strong decision-making ability.
- Set a high personal example of strong customer service.
- Excellent written and verbal communication and presentation skills.
- High communication proficiency with leadership, clients, customers, and support staff.
Skills
- Data analysis
- Problem solving
- Decision making
- Customer service
- Communication
- Presentation
Location
- Arizona
- Colorado
Work Type
- Full-time
- Onsite
Experience Level
- 5+ years of progressive management experience
Education Level
- Bachelor's Degree or equivalent work experience
About the Company
- At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence.
- Our teams are comprised of passionate individuals, dedicated to providing the best care to each client.
- We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client’s needs.
- We are looking to grow our enthusiastic and engaged team at National Seating Mobility.
- Visit www.nsm-seating.com to learn more about us and the impact we make on lives.
Equal Opportunity
- We are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.