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About the Role
A Retail Sales Associate is responsible for generating sales of merchandise by assisting customers in the selection of products.
Responsibilities
- Assist customers in the selection of goods ensuring professional service in person and on the phone.
- Be proficient with up-selling and cross-selling merchandise.
- Provide a friendly, professional, and inviting environment for customers.
- Greet and acknowledge customers, engaging in meaningful conversations.
- Demonstrate solid product knowledge, including function and care.
- Maintain awareness of all merchandise promotions, sales, and advertisements.
- Assist in floor moves, merchandising, display maintenance, and store housekeeping.
- Assist in processing and replenishing merchandise.
- Participate in receiving and monitoring floor stock.
- Adhere to all Company policies, procedures, and practices.
- Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
- Communicate customer requests to management.
- Promote and answer questions about the history of King Ranch to customers.
- Transfer and stock materials for the store.
- Stamp (personalize) selected leather goods.
Requirements
- Must be able to work a flexible schedule including weekends and holidays.
- Must have 1 year of retail or customer service experience.
- Ability to work in a fast-paced environment and pick up information quickly.
- Ability to effectively problem solve and resolve conflicts within a retail environment.
- Team Player.
- Meticulous attention to detail in all aspects of work.
- Excellent verbal and written communication skills.
- Must have a high school diploma.
Skills
- Up-selling
- Cross-selling
- Product knowledge
- Merchandising
- Sales transactions
- Customer service
- Problem solving
- Conflict resolution
- Communication skills
Experience Level
- 1 year of retail or customer service experience
Education Level
- High school diploma
About the Company
- King Ranch, Inc. is committed to providing a culture focused on our core values, which include being a team player, honesty, accountability, willingness to learn and excellence.
- Employees give their best each and every day to safeguard the legacy we have been entrusted with.