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About the Role

The Consumer Loan Officer serves as a trusted financial partner, helping members access responsible lending solutions while building long-term financial wellness. This role combines education, coaching, and consumer lending expertise to empower members to achieve greater financial stability, overcome barriers to credit access, and work toward their personal and financial goals. The Consumer Loan Officer is responsible for underwriting and processing consumer loans in accordance with credit union policies and regulatory requirements while maintaining a strong commitment to member service, financial inclusion, and community impact.

Responsibilities

Underwriting and processing consumer loans in accordance with credit union policies and regulatory requirements.
Maintaining a strong commitment to member service, financial inclusion, and community impact.
Managing detailed documentation.
Ensuring regulatory compliance.
Maintaining audit-ready loan files.

Requirements

Strong technical expertise in loan underwriting, credit analysis, and loan processing.
2-5 years lending experience strongly preferred.
Exposure working or volunteering with social justice organizations, community development groups, CDFIs, or other organizations supporting our target market, including low income and BIPOC communities is a plus.

Skills

Loan underwriting
Credit analysis
Loan processing
Member service
Financial inclusion
Community impact
Detailed documentation management
Regulatory compliance
Financial education
Coaching

Location

Ithaca Branch

Work Type

Full-time
In-office

Experience Level

2-5 years

About the Company

Alternatives FCU is a Community Development Financial Institution (CDFI) credit union serving Tompkins and surrounding counties.
Alternatives FCU is proud to find solutions for those left behind by the mainstream financial institutions.
CDFI's share a common goal of expanding economic opportunity in low-income communities by providing access to fair financial products and services for local residents and businesses.
Alternatives FCU's mission is to help build and protect wealth for people with diverse identities who have been historically marginalized by the financial industry; especially those with low wealth or who identify as Black, Indigenous, or People of Color (BIPOC).
This mission is rooted in a deep commitment to equity and justice.
We believe that lasting impact starts from within.
We strive to cultivate a team that reflects the communities we serve; diverse in race, ethnicity, gender identity, sexual orientation, ability, socioeconomic background, and lived experience.
We actively seek out candidates who bring a range of perspectives and are committed to challenging systemic inequities in financial systems.
We are passionate about financial justice and bringing equity to wealth-building systems.

Equal Opportunity

We are proud to be an equal opportunity employer and strongly encourage applications from people who are BIPOC, women, LGBTQIA+, people with disabilities, and members of other historically excluded communities.
We know that not everyone checks every box, and that's okay. If you're excited about this role and our mission, we encourage you to apply, even if your experience doesn't align perfectly.