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About the Role

We're seeking a Supply Chain Planner to lead the efficient and effective execution of Customer Service and Supply Planning processes for the Australian business. This role is responsible for processing daily customer orders and resolving customer inquiries, managing supply and production plans to maintain exceptional service levels while minimizing obsolescence, and collaborating with internal and external stakeholders to deliver a best-in-class supply chain operation.

Responsibilities

Oversee the AUS Customer Service & Logistics processes to ensure right product, right place, right time, at the right price
Process daily AUS customer orders through an ERP system
Own the Customer Service Inbox and be the key point of contact for all AUS customer queries and issues
Monthly KPI reporting and accurate month end processes
Management & reconciliation of finished goods inventory levels at AUS 3PL Warehouses including inter-warehouse transfers
Management & reconciliation of raw material and packaging inventory levels
Control the supply plan to maintain appropriate inventory holdings, ensuring customers remain in stock while balancing shelf-life risks
Facilitate the production plan with AUS 3rd party manufacturing

Requirements

Minimum 2-3 years of supply or inventory planning experience, preferably in Beer/Wine/Spirits or FMCG industries
Intermediate to Advanced Microsoft Excel skills are required
Experience using an ERP System such as SAP/JDA/Oracle/QAD is preferred
Understanding of global logistics processes, systems, and the Australian market
Experience across other key supply chain areas such as Customer Service, Master Data Management, or Procurement
Excellent communication skills with the ability to work effectively and influence cross-functionally
Adaptability to a fast-paced, high-growth environment, with a strong desire to learn, grow, and evolve alongside the business
Must currently reside in Australia and hold valid, unrestricted work authorization

Skills

Microsoft Excel
ERP System (SAP/JDA/Oracle/QAD)
Global logistics processes
Customer Service
Master Data Management
Procurement
Communication skills
Cross-functional influence

Location

Australia

Work Type

Hybrid

Experience Level

2-3 years

About the Company

Mark Anthony Brands is an entrepreneurial drinks company, built from the ground up by thinking differently, innovating and doing the unexpected. Our company is rooted in family values, a bold vision and relentless determination to continuously raise the bar and make a positive difference in consumers' lives. Founded in 1972, we've grown organically from a one-person import wine business into an international drinks company whose hallmarks include a portfolio of luxury wineries and iconic beverage brands, including White Claw® Hard Seltzer, Mike's Hard Lemonade, Cayman Jack, and Glendalough Whiskey & Gin.
At Mark Anthony Group, we exist to Unearth the Extraordinary: Our Purpose is not a statement; it is a call to action that binds us together and ignites our passion for making a difference. It is the driving force behind why we do what we do every single day, connecting our global organization across all business units, roles, and locations. We are: Best in Our Craft, Ambitiously Curious, Made With Humility, Daringly Disruptive.

Equal Opportunity

Mark Anthony Brands is an equal opportunity employer. We encourage applications from individuals of all backgrounds who are eligible to work in Australia.