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About the Role
The Sales Director plays a critical role within the In-Venue Sales Organization, responsible for driving and managing sales efforts within their assigned hotel. This position acts as the Pinnacle Live sales leader within the hotel, focusing on building hotel relationships, surpassing sales goals, and facilitating collaboration among the Pinnacle Live and hotel sales teams. The Sales Director is highly influential and responsible for driving short- and long-term growth and profitability.
Responsibilities
- Enforce the Catalyst Sales Process for all hotel leads.
- Possess deep knowledge of Pinnacle Live’s products and offerings.
- Communicate and collaborate effectively with the Venue Director on day-to-day responsibilities, service and client issues, and hotel relationships.
- Communicate and collaborate effectively with the National Director of Venue Sales on sales funnel management, sales strategies, and CRM management.
- Represent Pinnacle Live and the hotel during site visits, planning meetings, and pre-convention and debrief meetings.
- Hire, manage, and continually develop the Sales Manager staff.
- Generate and revise scope of work, quotes, proposals, and contracts.
- Stay attuned to the needs of the Sales Managers and the Hotel Sales Team.
- Coordinate with the Operations department to ensure successful events.
- Provide and measure accurate revenue forecasts.
- Use creativity and collaboration to explore profitability, revenue opportunities, and client retention.
- Sell profitable business that aligns with budget expectations and forecasting.
- Manage accurate and timely billing of events and clients.
- Perform other duties as assigned.
Requirements
- Bachelor’s degree in business or related field or equivalent experience.
- Minimum of five (5) years’ experience in an audio-visual systems sales leadership role.
- Minimum of five (5) years’ experience in a customer service facing role.
- Minimum of three (3) years’ experience in a sales management role.
- Strong business communication, presentation, and writing skills.
- Proficiency in CRM platforms.
- Exceptional relationship builder, internally and externally.
- Production and Staging experience within a hotel, venue, convention center, or traveling organization is required.
- Scenic and Décor experience is required.
- Rigging, Electrical, and Exhibit experience is required.
Skills
- Leadership skills
- Communication skills
- Interpersonal skills
- Relationship-building skills
- Project management skills
- Ability to work in a fast-paced environment
- Problem-solving skills
- Organizational skills
- Customer service skills
- Adaptability
- Flexibility
- CRM platform proficiency
Location
- New York
Work Type
- Full-time
Experience Level
- 5+ years in AV sales leadership
- 5+ years in customer service
- 3+ years in sales management
Education Level
- Bachelor's degree in business or related field or equivalent experience
Salary/Compensations
- $105,000-$130,000 +incentives
Benefits
- Performance based incentive plans
- Generous time off with PTO, holidays and sick/personal days
- 401k with a contribution match
- Health insurance
- Vision insurance
- Dental insurance
About the Company
- Pinnacle Live is a premium, in-house AV partner that elevates live event expectations.
- They deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events.
- Pinnacle Live is a Collaborative Crusader, empowering employees to tackle challenges and deliver unforgettable experiences.
Equal Opportunity
- Pinnacle Live is an E-verify and Equal Employment Opportunity Employer.
- Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions.
- They foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive.
- Pinnacle Live embraces all forms of diversity.