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About the Role
The Associate Solutions Owner collaborates with the Editorial Management Solutions team and subject matter experts to define and deliver business and system requirements for products, features, and services. This role ensures customer and business workflow needs are captured, supports technical implementation and rollout, and ensures solutions are scalable, effective, and aligned with business goals.
Responsibilities
- Contribute to the development and documentation of business and system requirements for products, features, and services
- Support prioritization of the product roadmap by aligning business needs with feature development
- Partner with the wider Solutions team to support implementation of workflow and process solutions
- Act as a key point of contact through implementation, testing, and rollout to end users
- Ensure requirements are clearly defined with appropriate acceptance criteria
- Contribute to business case evaluation and articulation
- Support User Acceptance Testing (UAT) and sign off on delivered solutions
- Provide expert guidance and support to colleagues and users to drive successful adoption of new workflows and processes
- Build strong working relationships across Research Publishing to understand needs and support delivery of key initiatives
Requirements
- Experience in product development, business analysis, or a related role
- Ability to translate business needs into clear, detailed requirements
- Experience working in agile, cross-functional environments
- Strong data analysis skills and understanding of User Acceptance Testing (UAT), ideally with tools like LogRocket
- Experience with Atlassian tools such as Jira, Confluence, or JPD would be beneficial
- Proven ability to lead or contribute to project work across multiple stakeholders
- Strong written and verbal communication skills
- Proficiency in Microsoft Office tools (Excel, Outlook, Teams, SharePoint)
- Self-motivated with the ability to work independently, prioritise effectively, and make decisions within defined parameters
- Collaborative mindset with the ability to work across teams to achieve shared goals
- Resilience and persistence in delivering outcomes despite challenges
- Flexibility to work across a global team
Skills
- LogRocket
- Jira
- Confluence
- JPD
- Microsoft Office
- Excel
- Outlook
- Teams
- SharePoint
Location
- Global
Work Type
- Full-time
Salary/Compensations
- 31,400.00 GBP to 43,800.00 GBP
Benefits
- Continual learning and internal mobility
- Meeting-free Friday afternoons
- Robust employee programming
- Comprehensive benefits package
About the Company
- We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact.
- We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.
- For more than 200 years, we've transformed knowledge into discoveries that shape the world.
- Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.
- We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.
- Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
Equal Opportunity
- Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.