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About the Role
The MSP Sales Engineer is responsible for driving technical enablement and pre-sales support for Managed Service Provider (MSP) partners. You will build technical competency within partner organizations through training, workshops, and enablement programs, acting as a trusted technical advisor to bridge the gap between product capabilities and partner needs to support deal success and sustainable partner growth.
Responsibilities
- Deliver technical training, workshops, and enablement sessions to MSP partners.
- Guide MSP partners in building self-service demo capabilities and executing independent product demonstrations and technical sales processes.
- Provide pre-sales technical guidance on solution design, proof-of-concept initiatives, and technical objections.
- Support MSP Territory Managers with technical expertise to close deals.
- Collaborate with technical stakeholders at key MSP partners and support the Channel Account Manager in delivering technical elements of partner business plans.
- Act as a liaison between MSP technical teams and internal product, engineering, and support teams.
- Build trusted relationships with partner technical teams and keep them informed about product updates, feature releases, and technical roadmaps.
- Design and improve enablement content, tools, and technical resources.
- Advocate internally for partner needs.
- Help improve partner enablement, self-service demo adoption, technical competency, stakeholder satisfaction, and deal success.
Requirements
- Demonstrated proficiency in technical sales engineering or a similar role, with the autonomy to guide partners and support complex sales cycles.
- Experience delivering technical training, workshops, enablement programmes, or certification programmes.
- Strong pre-sales capabilities, including solution design, proof-of-concept support, and handling technical objections.
- The ability to enable partners to independently run product demonstrations and technical sales motions.
- Experience developing technical enablement content, tools, and resources.
- Strong relationship-building and communication skills.
- The ability to collaborate effectively across partner and internal teams.
- The ability to act as a trusted technical advisor and translate product capabilities into partner-focused solutions.
- An offer of employment will be subject to successful completion of applicable background checks.
Skills
- MSP or cybersecurity industry experience is advantageous.
- Proficiency with demo platforms, technical enablement tools, and CRM systems is preferred.
- Experience working with MSPs or channel partners and an understanding of their workflows and business models is preferred.
Location
- London
Work Type
- Hybrid
Experience Level
- Mid-level
Salary/Compensations
- £88,000 - £110,000 OTE
Benefits
- Benefits
About the Company
- The work people build is worth protecting, and it's harder to protect than it used to be. AI agents now move at machine speed with human-level access, and a small slip-up can become a very public one. We disrupt cybercriminal activity before that happens. We think fast, go big, and always demand more of ourselves. We work hard, deliver, and repeat. We grow with real determination and put success well within reach. We push each other to be better and expect to be pushed back, in a community built on respect, where everyone is counted. Work Protected.
Equal Opportunity
- We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
- We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.