Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Product Operations Manager role.

Rezi rewrites your resume against TransUnion's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Product Operations Manager posting at TransUnion — free, in seconds.

About the Role

Own the end-to-end onboarding and implementation process for all Monevo UK clients, supporting timely partner launches, revenue growth, client satisfaction, and operational efficiency. Act as the primary delivery lead between clients and internal stakeholders, coordinating activity across Commercial, Product, Technology, Operations, and Client teams.

Responsibilities

Develop and maintain clear implementation plans, delivery milestones, responsibilities, dependencies, and success measures for each client onboarding.
Build credible relationships with clients and internal stakeholders, communicating implementation progress, decisions, risks, issues, and required actions clearly.
Identify and remove implementation barriers, proactively resolving or escalating issues to protect launch dates and maintain a high-quality client experience.
Coordinate multiple concurrent onboarding and implementation activities, balancing priorities and maintaining attention to detail in a fast-paced environment.
Monitor onboarding performance and produce accurate management information, operational reports, and performance metrics to support effective decision-making.
Identify and implement process improvements that reduce implementation delays, strengthen delivery consistency, and improve the scalability of Monevo’s onboarding model.
Provide direct line management, support, and direction to one Product Operations Analyst, promoting effective delivery and clear accountability.
Partner with the wider Monevo UK team to strengthen operational capability and support the business as its client portfolio and implementation requirements grow.

Requirements

Proven experience managing client onboarding, implementation, delivery, or operational processes within a technology, fintech, or financial-services environment, enabling effective ownership of complex partner launches.
Experience coordinating complex activities across cross-functional teams, with the ability to build credibility, influence stakeholders, and communicate effectively at multiple organizational levels.
Demonstrated organizational and planning capability, including the ability to manage multiple priorities independently while maintaining attention to detail and delivering high-quality client outcomes.
Strong analytical and problem-solving skills, with a proactive approach to identifying implementation barriers, evaluating options, resolving issues, and improving operational processes.
Experience producing reports, management information, and operational performance metrics that provide stakeholders with clear visibility of implementation progress and delivery performance.

Skills

Ability to create and maintain structured client-onboarding plans, implementation schedules, delivery milestones, dependency records, issue logs, operational reports, and performance metrics.
Ability to interpret delivery data and management information to identify risks, monitor implementation progress, and support informed operational decision-making.
Strong presentation and written-communication capability, including the ability to communicate complex implementation information clearly to clients, senior stakeholders, and cross-functional teams.
Working within fintech, financial services, credit marketplaces, digital lending, credit bureau, or consumer-lending environments.
Understanding affiliate marketing, lead generation, customer eligibility, or credit-decisioning ecosystems.
Delivering Software as a Service (SaaS), Application Programming Interface (API), or other platform-based client implementations.
Applying Agile delivery methodologies and product operating models within cross-functional delivery environments.
Identifying and implementing process improvements that increase onboarding efficiency, delivery consistency, and operational scalability.

Location

Hybrid

Work Type

Hybrid

Experience Level

Manager

Benefits

26 days annual leave and bank holidays (increasing with service)
Global paid wellness days off and a bonus day off to celebrate your birthday
A generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan
Private health care and a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
Access to our diversity forums and communities

About the Company

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence. Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.

Equal Opportunity

At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting ukrecruitment@transunion.com.