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About the Role
The Project Manager, Enterprise PMO is responsible for leading complex, cross-functional initiatives that support key strategic priorities across 1-800-FLOWERS.COM, Inc. This role partners with teams across the organization to plan and execute enterprise projects, establish clear timelines and deliverables, manage risks and dependencies, facilitate effective decision-making, and ensure initiatives remain aligned with business objectives.
Responsibilities
- Lead complex, cross-functional enterprise projects from planning through execution and delivery.
- Develop and maintain comprehensive project plans, timelines, milestones, deliverables, dependencies, and action plans.
- Translate strategic business priorities into clear project objectives, workstreams, ownership, and execution plans.
- Coordinate initiatives across functions including Marketing, Product, Merchandising, Operations, eCommerce, Technology, Finance, and other business areas.
- Monitor project progress and proactively identify risks, issues, dependencies, and resource constraints.
- Partner with stakeholders to develop mitigation strategies and resolve project roadblocks.
- Facilitate cross-functional project meetings and ensure clear ownership, accountability, and follow-through on commitments.
- Build strong relationships with project sponsors, business leaders, and cross-functional stakeholders.
- Effectively manage competing priorities and facilitate alignment across teams with differing business objectives.
- Prepare clear and concise project updates, dashboards, presentations, and other materials for senior and executive leadership.
- Communicate project status, risks, dependencies, decisions, and recommendations to key stakeholders.
- Support the continued development and improvement of Enterprise PMO processes, governance, reporting, templates, and project management practices.
- Apply project management best practices while adapting approaches based on business and project needs.
- Partner effectively with both business and technical teams to support successful end-to-end project delivery.
- Support change-management activities associated with enterprise initiatives and new ways of working.
- Identify opportunities to improve project execution, collaboration, visibility, and overall effectiveness.
Requirements
- Bachelor's degree required; degree in Business, Project Management, Operations, Technology, or a related discipline preferred.
- 5–8+ years of progressive project management experience, preferably supporting complex enterprise or transformation initiatives.
- Experience within CPG, eCommerce, retail, consumer products, consumer brands, or a related industry strongly preferred.
- Demonstrated experience managing initiatives that span multiple business functions and stakeholder groups.
- Experience working within or alongside an established PMO environment with an understanding of project governance, reporting, standards, and delivery practices.
- Experience developing, improving, or implementing project management processes, governance, templates, or reporting practices preferred.
- Strong stakeholder-management skills with the ability to influence and drive accountability across cross-functional teams.
- Experience communicating with and presenting to senior and executive-level stakeholders.
- Strong organizational, analytical, problem-solving, and decision-making skills.
- Ability to manage multiple priorities and adapt effectively within a dynamic business environment.
- Strong business acumen with the ability to understand project objectives within the broader context of the organization.
- Knowledge of Agile, Waterfall, and Hybrid project management methodologies.
- Experience with project management and collaboration tools such as Jira, Smartsheet, Microsoft Project, Asana, Monday.com, or similar platforms.
- PMP, Agile, Scrum, or related project management certification preferred but not required.
Skills
- Project Management
- Stakeholder Management
- Communication
- Collaboration
- Risk Management
- Dependency Management
- Decision Making
- Business Acumen
- Agile Methodologies
- Waterfall Methodologies
- Hybrid Methodologies
- Jira
- Smartsheet
- Microsoft Project
- Asana
- Monday.com
Experience Level
- 5-8+ years
Education Level
- Bachelor's degree
Salary/Compensations
- $110,000 - $115,000
Benefits
- Medical, dental, vision, life, and disability insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401(k) retirement savings program
- Mental health resources and Employee Assistance Program (EAP)
- Paid vacation time
- Paid company holidays
- Employee discount
About the Company
- 1-800-FLOWERS.COM, Inc. is a consumer-focused organization.