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The receptionist greets, assists, and directs visitors, residents, and callers, while maintaining departmental policies and procedures.

Maintains established departmental policies and procedures, objectives, quality assurance program and safety standards.
Provides assistance, guidance, and direction to visitors and residents, ascertaining their needs and directing them appropriately.
Receives and notifies appropriate personnel of messages, flowers, newspapers, and other items, arranging for their delivery.
Maintains files on resident requests, needs, and directory information.
Assists in the care and maintenance of department equipment and supplies.
Participates in educational programs, inservice meetings, and attends required meetings.
Handles incoming emergencies through the Call-for-Aid System and notifies appropriate personnel.
Serves as a "hand holder" to upset residents and acts as "front of the house" eyes and ears, reporting issues to the Director on duty.
Schedules resident transportation requests in Meditech.
Inputs maintenance and housekeeping work orders into Meditech.
Maintains Outlook calendar for guest room reservations.
Fills in as needed for Administrative Assistants.
Sorts and distributes all incoming correspondence.
Assists staff with administrative duties and requests.
Receives daily prescriptions from pharmacies.
Inputs and prints maintenance/housekeeping work orders and schedules/inputs transportation requests.
Completes monthly resident anniversary cards and weekly mailing of verbiage to board members.
Keeps the reception area neat and clean.
Performs other duties as assigned.

Receptionist at Masonicare Corp

Receptionist