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About the Role
H.O. Penn Machinery is seeking a Power Systems Sales Administrator to provide administrative and sales support for assigned sales engineers. This role involves managing internal and external project development activities, providing clerical office support, and ensuring timely provision of quote activity, opportunity status, and market intelligence.
Responsibilities
- Maintain communications with outside sales force regarding new and developing opportunities.
- Access, maintain, and distribute technical information to all stakeholders.
- Assist with influencing and sales activities with consulting engineers, contractors, and end users.
- Conduct marketing activities based on market information related to new and existing customers, applications, products, and competitors.
- Organize and document customer quotations.
- Relay messages to sales force in a timely manner.
- Provide support for incoming phone calls.
- Process customer tax certificates and credit applications.
- Process incoming and outgoing mail.
- Record and maintain project activities in CRM according to established guidelines.
- Participate in weekly opportunity meetings to report project quoting progress.
- Provide analysis of won-lost data related to activities.
- Assist with and communicate competitor technical and commercial intelligence data.
- Assemble technical bid review binders.
- Assist Credit Department with collecting past due invoices and follow up on collection of funds retained until successful project completion.
- Coordinate customer opportunities and inquiries for all H.O. Penn products, services, and new & used equipment.
Requirements
- 2+ years of administrative, sales support, customer service, project coordination, or operational support experience.
- Experience supporting technical sales, engineering, project management, construction, industrial equipment, manufacturing, energy, power generation, or heavy equipment organization highly preferred.
- Strong organizational and time management skills with the ability to effectively manage multiple priorities in a fast-paced environment.
- Excellent written, verbal, and interpersonal communication skills.
- Demonstrated attention to detail with a high degree of accuracy in data entry, documentation, and recordkeeping.
- Strong proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
- Ability to collaborate effectively with sales, operations, engineering, project management, and customer-facing teams.
- Strong problem-solving skills and the ability to work independently while maintaining a customer-focused mindset.
- Standing and/or sitting for prolonged periods of time.
- Hand coordination (typing and writing).
- Occasional forward bending and reaching.
- Occasional walking and climbing stairs.
- Carrying (up to 20lbs.).
Skills
- Microsoft Office Suite (Outlook, Word, Excel, Teams)
- Organizational skills
- Time management skills
- Communication skills (written, verbal, interpersonal)
- Attention to detail
- Data entry
- Documentation
- Recordkeeping
- Collaboration
- Problem-solving
- Customer service mindset
Location
- Bronx, NY
- Medford, NY
- Poughkeepsie, NY
- Newington, CT
Work Type
- Full-time
Experience Level
- 2+ years
Salary/Compensations
- $22-$28/hour
- 5% bonus potential
Benefits
- Medical/dental/vision insurance
- 401(k) with company match
- Holidays & competitive PTO
- Company provided laptop & cell phone
About the Company
- H.O. Penn Machinery is a company that deals with power systems and heavy equipment.
Equal Opportunity
- We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, national origin, ancestry, age, marital status, citizenship, sexual orientation, gender or gender status, disability, genetic information, otherwise qualified disabled or veteran status, or any other protected class as designated by Federal, State and/or local law.