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About the Role
Lead a team, grow a centre, and change children’s lives. Take full ownership of service delivery, new member acquisition, team culture, and centre growth to build a high-performing environment where children thrive, families trust us, and your team loves coming to work.
Responsibilities
- Lead all aspects of centre performance, including using KPIs and performance data to continuously improve results.
- Oversee centre profitability, including revenue management, optimizing staff efficiency, and driving membership growth.
- Lead, coach, and develop a supervisor and team of tutors.
- Create a positive, high-performance team culture with strong engagement and accountability.
- Ensure safeguarding of all children and maintain Ofsted and company compliance.
- Drive membership growth through community engagement, local partnerships, and marketing events.
- Deliver excellent family and member experiences from initial enquiry through to long-term progress.
- Manage day-to-day operations for smooth and efficient centre functioning.
- Balance hands-on educational leadership with operational excellence.
- Role model excellent tutoring and coach the team to support members in achieving real maths and English progress.
- Monitor and celebrate member progress, holding meaningful conversations with families about achievements and next steps.
- Build the centre’s reputation through local brand presence, community engagement, and sales activation.
- Host trial sessions, manage enquiries, and ensure a welcoming new member experience for families.
Requirements
- Passionate about education and working with children.
- Experience leading a team in a fast-paced environment.
- Leads boldly, takes full ownership of goals, and drives progress while tackling challenges head-on.
- Inspires and empowers the team, cultivating a culture of trust, collaboration, and accountability.
- Uses data to diagnose needs, plan strategically, and improve results.
- Communicates clearly, confidently, and with impact.
- Balances multiple priorities while remaining calm under pressure.
- Gives and receives feedback openly and is committed to self-development.
- Demonstrates a strong commitment to safeguarding, prioritizing the safety and wellbeing of every child.
- Must provide proof of eligibility to work in the UK.
- Cannot offer any form of sponsorship.
- Must provide a full employment history with all gaps clearly explained and evidenced.
- Any omission, inconsistency, or misleading information may result in application rejection, offer withdrawal, or dismissal.
- Relevant disclosures will be required in line with DBS and safer recruitment requirements.
Skills
- Team Leadership
- Performance Management
- Revenue Management
- Staff Coaching and Development
- Team Culture Building
- Safeguarding
- Compliance Management
- Membership Growth Strategies
- Community Engagement
- Partnership Development
- Marketing Event Execution
- Customer Experience Management
- Operational Management
- Data Analysis
- Strategic Planning
- Effective Communication
- Time Management
- Problem Solving
- Feedback Delivery and Reception
- Self-Development
- Sales Activation
Location
- United Kingdom
Work Type
- Full-time
- Permanent
- Onsite
Experience Level
- Depending on experience
Salary/Compensations
- £31,250 - £33,750 PA
- Potential for an additional £1000 - £3500 uplift for London weighting
Benefits
- 27 flexible holiday days per year
- Gifted time off between Christmas Eve and New Year
- Additional holiday based on length of service
- 3 additional paid days off for personal/religious celebration, wellbeing, or volunteering
- Potential to earn an individual performance bonus of £1250 twice a year
- Fully subsidised tuition for children of salaried staff
- 50% off Explore Learning membership fees for immediate relations
- Staff discounts including gym memberships and sportswear
- Free 16-25 or 26-30 railcard
- Free counselling services
- Access to My Possible Self (wellbeing app)
- Cycle to work scheme
- Discounted Tastecard
- Private health insurance with Vitality (based on length of service)
- Referral bonus
- Payroll giving scheme
- Enhanced parental leave
- Pension options
About the Company
- Award-winning tuition provider with professional tutors and smart learning tools.
- Over 20 years of running successful centres across the UK.
- Mission is to help every child make meaningful progress.
Equal Opportunity
- Welcome applicants from all backgrounds and are committed to creating a welcoming, inclusive environment where everyone is valued, respected, and able to reach their full potential.
- Committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment.
- Safer recruitment processes are rigorous and designed to deter, identify and reject anyone who may pose a risk to children.
- Any offer is strictly conditional upon satisfactory references and an Enhanced DBS check.
- This role is exempt from the Rehabilitation of Offenders Act 1974 (and relevant Exceptions Orders).