Customer Service Representative - Contractor at Qnity | JP | Rezi

Customer Service Representative - Contractor at Qnity

Customer Service Representative - Contractor

Qnity · JP

2 weeks ago

Customer Service Representative - Contractor

Qnity · JP

20 days ago
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About the Role

At Qnity, we’re more than a global leader in materials and solutions for advanced electronics and high-tech industries. We are a team motivated by new possibilities and challenges, contributing to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives, playing a critical role in enabling faster progress for all.

Responsibilities

  • Customer order reception and processing
  • Order management, including delivery confirmation and shipping arrangements
  • Responding to customer inquiries
  • Liaising with sales, logistics, production, and accounting departments
  • Progress management and problem-solving to ensure on-time delivery
  • Management and reporting of order and sales data
  • Order management using SAP

Requirements

  • Associate's or Bachelor's degree or higher
  • Experience in customer service, order processing, or trade administration
  • Comfortable using English in a business setting (for email and document creation)
  • Experience in supply chain
  • Experience with SAP or ERP systems
  • Ability to communicate smoothly with stakeholders (including verbal, phone, listening, and written communication skills)
  • Ability to efficiently collaborate with customers and internal departments
  • Ability to perform tasks with attention to detail and accuracy

Skills

  • Problem-solving
  • Creativity
  • Multitasking
  • Coordination
  • Communication (verbal, phone, listening, written)
  • Collaboration
  • Attention to detail
  • Accuracy

Education Level

  • Associate's degree
  • Bachelor's degree

Benefits

  • Comprehensive pay and benefits package

About the Company

  • Global leader in materials and solutions for advanced electronics and high-tech industries
  • Motivated by new possibilities and challenges
  • Contributes to making cutting-edge technology possible
  • Values forward-thinking challengers, boundary-pushers, and diverse perspectives
  • Plays a critical role in enabling faster progress for all

Equal Opportunity

  • Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class.
  • Reasonable accommodation is available for the application process.