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About the Role
We are looking for a Marketing Operations Manager to join our Growth Operations team and lead the "AI Operator & Tooling Strategy" for N26 Marketing. This role is pivotal in defining the future of growth at N26 by reimagining how a modern marketing organization functions through AI and automation.
Responsibilities
- Architect AI-Driven Workflows: Lead the integration of AI tools and automation into marketing workstreams to accelerate production, approvals, enhance creative output, and feed the output into the different Marketing platforms.
- Optimize Marketing Efficiency: Conduct deep-dive analyses of existing team workflows to identify friction points and implement structural improvements.
- Scale Performance Reporting: Develop and manage automated reporting frameworks to track team performance and operational efficiency.
- Build the MarTech Ecosystem: Design and deploy scalable processes and custom tooling (including Lokalise and DAM integrations) that ensure consistency across global campaigns.
- Modernize Project Management: Own and optimize project management systems (e.g., Jira, Figma) to ensure seamless collaboration.
- Drive AI Adoption & Organizational Maturity: Act as the primary advocate for AI within Growth, developing training frameworks and enablement sessions to empower team members.
Requirements
- 5+ years of experience in automation or operations, with a documented track record of building and launching multiple AI-driven initiatives.
- Successfully scaled AI projects that solve tangible customer problems while driving significant operational impact.
- Ability to map complex business processes and find better ways to get work done through technology.
- Expertise in configuring and managing Jira.
- Hands-on experience with orchestration tools (e.g., n8n) and creative collaboration platforms like Figma.
- Comfortable working with performance data and translating operational metrics into clear reports.
- Ability to bridge the gap between technical possibilities and marketing needs, coaching teams on adopting new tools and AI-driven methodologies.
Skills
- AI
- Automation
- MarTech
- n8n
- Zapier
- Jira
- Figma
- Lokalise
- DAM integrations
- Process Engineering
- Data Analysis
- Project Management
Location
- Berlin
Work Type
- Full-time
Experience Level
- 5+ years
Benefits
- Competitive personal development budget
- Work from home budget
- Discounts to fitness & wellness memberships
- Discounts for language apps
- Discounts for public transportation
- Premium subscription on personal N26 bank account
- Subscriptions for friends and family members
- Additional day of annual leave for each year of service
- High degree of autonomy
- Access to cutting edge technologies
- Relocation package
- Visa support
About the Company
- N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use.
- We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings.
- Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do.
- We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities.
Equal Opportunity
- At N26, we believe our strength lies in our people and the varied perspectives they bring. We strive to build diverse teams that drive innovation and business success. We actively seek talent from all backgrounds and welcome applications from all genders, cultures, sexual orientations, abilities, neurodiversities, and ages.
- We are committed to providing an excellent and accessible candidate experience. If you require any accommodations to make this process work for you, please let us know. We’re here to support you!
- Discover more about Diversity & Inclusion at N26: https://n26.com/en-eu/diversity-and-inclusion