Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Associate Director of Sales - InterContinental New York Barclay role.

Rezi rewrites your resume against IHG's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Associate Director of Sales - InterContinental New York Barclay posting at IHG — free, in seconds.

About the Role

Lead the hotel's Group and Transient sales team strategy by integrating sales plans to achieve budget targets and align with strategic business priorities. Oversee group sales operations, client relationships, and revenue performance while maintaining IHG brand standards. Serve as a key leader within the Sales & Marketing department, partner closely with Revenue Management, Marketing, and Events teams, and coach and develop team members to drive performance and support professional growth. Assumes the Director of Sales & Marketing's leadership responsibilities in their absence.

Responsibilities

Maximize the hotel's visibility and market presence in designated markets, with a focus on managing group and transient segment teams.
Analyze market trends and coordinate strategies to maximize revenue in the group segment through increased business volume, optimized pricing, and hotel positioning.
Negotiate rates within predefined budget and revenue guidelines while maintaining fast response times and meeting team targets.
Achieve individual and team monthly quota objectives by monitoring weekly sales activity targets and reviewing segmentation reports.
Collaborate with the Marketing team to develop and execute special programs and promotional initiatives to optimize average daily rate, occupancy, and business volume during periods of lower demand.
Oversee all group sales team goals, scheduling, reporting, and sales deployment.
Assist in the development, implementation, and monitoring of sales team action plans to ensure revenue targets are met or exceeded.
Coach and mentor team members to drive performance, support professional development, and foster career growth.
Attend weekly sales meetings to lead discussions and address group-related topics.
Organize and lead weekly GRC meetings to review performance against budget, lead status, conversion ratios, and Group Pace Tracker.
Assume a leadership role in the absence of the Director of Sales & Marketing.
Manage both new and repeat business for the hotel, monitoring and maintaining regular contact with assigned customer and industry segments.
Oversee team contracts, renewals, addendums, and turnovers.
Maintain regular contact with group planners, corporate accounts, incentive buyers, and third-party agencies.
Collaborate with neighborhood hotels, fostering strong business relationships with sales counterparts.
Meet with key clients and event organizers onsite during their programs to ensure exceptional customer service.
Provide feedback to the DOSM, team, and hotel senior management regarding client interactions and event outcomes.
Demonstrate expert-level understanding of all sales tools, including Delphi Salesforce, Opera PMS, CVENT RFP, and industry intelligence tools.
Demonstrate proficiency in the IHG Lead Share system, generating qualified sales leads.
Plan and execute individual sales trips, and oversee team visits to major market areas and industry events.
Organize, support, and lead showcase site inspections and client visits.
Attend major sales and public relations events hosted by the hotel or industry.
Assist in developing and managing departmental budgets, including operational expenditures.
Perform duties and tasks as assigned by the Director of Sales & Marketing or General Manager.

Requirements

Bachelor's degree in Hospitality Management, Business, Sales, or a related field.
Minimum of three to five years of progressive hotel sales experience.
Demonstrated leadership in group sales.
Prior luxury or full-service hotel experience preferred.
Must speak fluent English.
Other languages preferred.
Frequently standing up or moving within and outside of the facility.
Carrying or lifting items weighing up to 25 pounds.
Handling objects, supplies, and sales collateral.
Demonstrated ability to interact with leadership, clients, agency partners, and internal teams.
Reading and writing abilities utilized for sales proposals, contract reviews, management reports, and strategic planning documents.
Mathematical skills, including budgeting, forecasting, ROI analysis, profit/loss concepts, percentages, and variances, are utilized frequently.
Expert proficiency in Delphi Salesforce, Opera PMS, CVENT, IHG Lead Share, and related sales technology platforms.
Strong analytical skills with the ability to interpret market data, segmentation reports, and pace tracking.
Proven ability to build, develop, and sustain effective partnerships with key stakeholders.
Ability to manage multiple priorities simultaneously under competing deadlines.
Problem solving, reasoning, motivating, organizational, and training abilities are used often.
Ability to travel to attend sales trips, trade shows, client events, and industry functions.
May require a valid Driver's License.
May be required to work nights, weekends, and/or holidays.

Skills

Group sales strategy
Sales plan integration
Budget target achievement
Strategic business alignment
Group sales operations oversight
Client relationship management
Revenue performance management
IHG brand standards adherence
Sales & Marketing department leadership
Revenue Management collaboration
Marketing collaboration
Events team collaboration
Team coaching and development
Performance drive
Professional growth support
Market trend analysis
Revenue maximization
Pricing optimization
Hotel positioning
Rate negotiation
Budget adherence
Revenue guidelines adherence
Response time management
Team target achievement
Quota objective achievement
Sales activity monitoring
Segmentation report review
Delphi Salesforce tracking
Budget P&L alignment
Special program development
Promotional initiative execution
Average daily rate optimization
Occupancy optimization
Business volume optimization
Team goal setting
Scheduling
Reporting
Sales deployment
Sales team action plan development
Revenue target achievement
Team mentoring
Professional development support
Career growth support
Periodic check-ins
Progress monitoring
Guidance provision
Continuous learning promotion
Sales meeting participation
GRC meeting leadership
Performance review
Lead status review
Conversion ratio review
Group Pace Tracker review
Trend identification
Anomaly identification
Leadership role assumption
New business management
Repeat business management
Customer segment contact
Industry segment contact
Contract management
Renewal management
Addendum management
Turnover management
Hotel policy adherence
Group planner contact
Corporate account management
Incentive buyer contact
Third-party agency contact
Personalized service
Group sales objective support
Inter-hotel collaboration
Business relationship building
Sales counterpart collaboration
IHG brand family collaboration
Key client meetings
Event organizer meetings
Customer service excellence
Concern resolution
Experience enhancement
Sales tools expertise
Opera PMS proficiency
CVENT RFP proficiency
Industry intelligence tools proficiency
Data-informed decision making
IHG Lead Share system proficiency
Sales lead generation
Revenue growth opportunity support
Sales trip planning
Team visit oversight
Market area visits
Industry event visits
Pre-trip review
Post-trip review
Pipeline growth support
Hotel visibility enhancement
Brand visibility enhancement
Sales opportunity generation
Showcase site inspection leadership
Client visit leadership
Sales event attendance
Public relations event attendance
Departmental budget development
Departmental budget management
Operational expenditure management
Supply availability assurance
Service availability assurance
Resource availability assurance
Established standard adherence
Task performance
Communication skills
Interpersonal interaction
Reading abilities
Writing abilities
Sales proposal creation
Contract review
Management report creation
Strategic planning
Mathematical skills
Budgeting
Forecasting
ROI analysis
Profit/loss concepts
Percentage calculation
Variance analysis
Analytical skills
Market data interpretation
Segmentation report interpretation
Pace tracking interpretation
Actionable sales strategy translation
Partnership building
Stakeholder management
General Manager collaboration
Director of Sales & Marketing collaboration
Revenue Management leader collaboration
Regional sales team collaboration
Third-party agency collaboration
Priority management
Deadline management
High quality output maintenance
Problem solving
Reasoning
Motivation
Organizational skills
Training abilities
Travel
Sales technology platform proficiency

Location

New York City, NY

Work Type

Exempt sales management
Full-time

Experience Level

Three to five years of progressive hotel sales experience
Demonstrated leadership in group sales

Education Level

Bachelor's degree in Hospitality Management, Business, Sales, or a related field

Salary/Compensations

$120,000 - $138,000

Benefits

Paid time off
Medical/dental/vision insurance
401(k)
Other benefits to eligible employees
Hotel discounts worldwide

About the Company

As one of the world’s leading hotel groups, IHG is here to deliver True Hospitality for Good.
Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world.
InterContinental Hotels & Resorts has pioneered international travel since the 1940s.
Passionate about sharing renowned international know-how and cultural wisdom in truly impressive surroundings.
Genuine ambassadors of the InterContinental®️ brand.
Thirst for travel, passion for culture and appreciation for diversity.
Create inspiring experiences for those seeking a richer perspective on the world.
Embrace a world of opportunities.

Equal Opportunity

Minorities / Females / Disabled / Veterans