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About the Role
The Principal Solutions Advisor will leverage business experience, industry knowledge, eCommerce & supply chain expertise, and solution familiarity to conduct discovery, develop a Blue Yonder point of view, lead solution workshops, and position Blue Yonder solutions to strategic customers and prospects. This role pursues strategic sales cycles requiring solutions that span multiple Blue Yonder products and involves coordinating resources across solution teams and other organizations.
Responsibilities
- Understand and articulate end-to-end returns processes in the retail industry, especially returns processing in distribution centers.
- Understand and frame a point of view on recent industry trends like customer-centricity, OMNI fulfillment, mobility, and AI.
- Collaborate with Industry or Strategic Services teams to engage with executives at strategic prospect companies to understand business processes and objectives.
- Link customer issues to potential root causes.
- Map customer issues to specific end-to-end solution enablers and develop a solution recommendation.
- Clearly articulate the business impact of recommended solutions.
- Develop a roadmap for deployment of recommended solutions.
- Work with the value team to quantify business impacts and develop a value proposition.
- Present a clear, concise, and compelling argument to differentiate Blue Yonder offerings with proof points.
- Possess and maintain competitor strengths/weaknesses knowledge.
- Develop and maintain Blue Yonder Solutions expertise.
- Articulate the value of integrating Blue Yonder solution suites or products.
- Assist Major Customer Executive in educating prospects and creating a compelling business case for Blue Yonder.
- Support the pursuit lead by organizing and managing sales cycle activities, leveraging necessary resources to convince prospects of Blue Yonder's solution.
Requirements
- 7+ years of business experience as a senior-level Industry practitioner or management consultant with a prime consulting firm.
- Must have worked/consulted within the Retail/LSP industry for at least 4 years and consulted with several clients.
- Consultative and value-based solution selling expertise.
- Ability to drive innovative transformation to deliver competitive advantage for the client.
- Strong management consulting skills.
- Outstanding interpersonal skills with ability to establish good relationships with key contacts at prospect, customer, and partner organizations.
- Strong leadership skills; ability to manage cross-functional teams and work with senior management.
- Ability to benchmark customers for supply chain best practices, innovation, and business results.
- Action-oriented, 'Can do' attitude with proven ability to support complex sales with large accounts with a value focus.
Skills
- Hands-on business experience
- Industry knowledge
- eCommerce expertise
- Supply chain expertise
- Solution familiarity
- Communications skills
- Warehouse management systems familiarity
- Returns processing familiarity
- Excellent communication skills
- Excellent presentation skills
- Ability to create and deliver formal business presentations
- Proven ability to engage on a peer-to-peer level with C-level executives
- Problem solving skills
- Diplomacy skills
- Influencing skills
Experience Level
- 7+ years of business experience
- Senior level
About the Company
- Our values unite us. They are what drive our success – and the success of our customers.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.