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About the Role
Version 1 is seeking a creative and experienced ServiceNow Developer to join our thriving managed service practice. This role is crucial for transforming how our customers consume services through the ASPIRE framework, ensuring the delivery of next-generation services.
Responsibilities
- Ensure the ServiceNow platform is up to date by applying patches and performing version upgrades.
- Automate application logic using workflow, scheduled script executions, and inbound and outbound email.
- Create and manage workflows, including flow designer, to automate business processes.
- Design and maintain the Service Catalogue, including defining and configuring items, order guides, and workflows.
- Build and enhance UI components, including forms, lists, and UI pages.
- Write and maintain scripts (JavaScript, GlideScript) for various ServiceNow components such as business rules, client scripts, and UI policies.
- Integrate ServiceNow with other systems and applications, ensuring data flows seamlessly.
- Develop and customize the ServiceNow Portal and ServiceNow applications in line with the needs of the business.
- Secure applications and data against access by unauthorized users and applications, employing best practices.
- Maintain clear and comprehensive documentation of configurations, customizations, and processes.
- Provide guidance to users on the usage of ServiceNow in line with its design.
- Identify and resolve performance issues and optimize ServiceNow instances.
- Keep up-to-date with ServiceNow best practices and industry trends to ensure efficient and effective use of the platform.
- Develop and maintain ServiceNow applications that support Domain Separation.
- Develop reports and dashboards to provide data insights and monitoring capabilities.
Requirements
- Bachelor's degree in computer science, information technology, or a related field.
- 3+ years of hands-on ServiceNow Developer experience.
- Proven track record of improving processes and effectiveness through automation.
- Strong understanding of IT service management and the ITIL framework.
- Strong interpersonal skills for coordinating with team members and stakeholders.
- Ability to work independently and manage multiple task assignments.
- At least 2 of the following certifications: Certified System Administrator, Certified Application Developer, Certified Application Specialist (Performance Analytics), Implementation Specialist (Customer Service Management), Implementation Specialist (Service Mapping), Implementation Specialist (Discovery), Implementation Specialist (IT Service Management).
Skills
- ServiceNow
- JavaScript
- GlideScript
- Workflow automation
- Flow Designer
- Service Catalogue management
- UI component development
- Business rules
- Client scripts
- UI policies
- System integration
- ServiceNow Portal development
- Application security
- Documentation
- Performance issue resolution
- ITIL framework
- Domain Separation
- Reporting
- Dashboard development
Location
- Remote
Work Type
- Remote
- Hybrid
Experience Level
- 3+ years
Education Level
- Bachelor's degree in computer science, information technology, or a related field.
Benefits
- Quarterly Performance-Related Profit Share Scheme
- Strong Career Progression & mentorship coaching
- Pathways Career Development programme
- Flexible/remote working
- Version 1 Pension with a 5% employee-matched contribution
- Private Healthcare Cover
- Life Assurance
- Financial advice
- Employee Discount scheme
- Gym Discounts
- Bike to Work
- Fitness classes
- Mindfulness Workshops
- Employee Assistance Programme
- 24 days holiday allowance plus Public Holidays
- Enhanced maternity/paternity leave
- Marriage/civil partnership leave
- Special leave policies
- Educational assistance
- Incentivised certifications and accreditations
- Version 1’s Annual Excellence Awards
- Quarterly Star Awards
- Environment, Social and Community First initiatives
About the Company
- Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success.
- Deep expertise enables customers to navigate the rapidly evolving technology landscape.
- Fosters strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake.
- Award-winning employer.
- UK & Ireland's premier AWS, Microsoft & Oracle partner.
- 3300+ strong, €350/£300m revenue business.
- 10+ years as a Great Place to Work in Ireland & UK.
- Best Workplace for Women in the UK & Ireland by GPTW.
- Best Workplace for Wellbeing in the UK by GPTW.
- Core values driven company.
Equal Opportunity
- Version 1 is an equal opportunities employer.
- Committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive.
- Welcome applications from people of all backgrounds, identities and lived experiences, and value the different perspectives people bring including those shaped by disability and neurodiversity.
- Want every candidate to have a positive and accessible recruitment experience.
- If you need reasonable adjustments at any stage of the process, please contact the recruiter at [email protected] . We will consider all requests carefully, respectfully and confidentially.