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About the Role
As a Car Wash Associate, you will deliver a safe, fast, and friendly experience while creating a welcoming environment for every guest. You will be the face of Spark—greeting customers, driving membership sales, and maintaining a clean, organized, and efficient site. You will rotate between the Pay Station, Tunnel, and Parking Lot to support operations and guest experience.
Responsibilities
- Be the friendly face of Spark, offering customers a smile and prompt service
- Assist guests with purchase decision by explaining available wash options, membership benefits, promotional offers, and complementary amenities
- Receive customer payments, handle cash transactions, and ensure all sales activity is recorded accurately and managed responsibly
- Assist with proper use of the Pay Station by ensuring customer payments are processed accurately and team members follow company service, cash handling, and payment policy and procedures
- Respond quickly to customer needs and address concerns with courtesy, patience and professionalism while working to resolve issues in a timely manner
- Safely guide vehicles into the car wash tunnel by directing customers clearly, maintaining awareness of moving vehicles and equipment, and following all tunnel loading procedures
- Follow all safety procedures when working in or around the car wash tunnel, including maintaining awareness of moving vehicles, equipment, chemicals, and surrounding team members
- Maintain the overall cleanliness and appearance of the lot by removing debris, checking vacuums for proper operation, and helping ensure the site remains clean, safe, and customer-ready
- Help maintain clean equipment and tools, ensuring any repair issues are promptly reported to the General Manager
Requirements
- Comfortable working in a fast-paced, dynamic environment while following instructions, managing time well, and staying productive with limited direction
- Experience using a pay station and comfortable processing customer transactions, payments, and related sales activity accurately and responsibly
- Comfortable performing physical work that requires the use of hands, arms, legs, and full-body movement, including walking, standing, bending, stooping, reaching, and handling tools or materials
- Capable of lifting, moving, or carrying up to 40 lbs. as needed
- Must be able to work in all types of weather conditions
- Maintain availability for a flexible schedule, including some evenings, weekends, and holidays
Skills
- Strong people skills with a positive, professional attitude
- Strong attention to detail with the ability to quickly spot issues, identify problems, and help keep the operation running smoothly
- English proficiency required to support customer communication and safe daily operations
- Must be able to see details at close range, including customer transactions, equipment, tools, vehicles, and site conditions
Location
- Northeast region
Work Type
- Full-time
Experience Level
- Entry-level
Salary/Compensations
- Starting at $17.00 per hour
- Opportunity to earn additional compensation for each eligible membership sold
Benefits
- 401(k) retirement savings plan with company match up to 4%
- Employee car wash plan
About the Company
- Spark Car Wash is a high growth, institutionally backed express exterior car wash company serving the Northeast region.
- Our mission is to make car washing an energizing experience for everyone.
- We are focused on becoming the premier brand in the market by providing consistent excellence to our customers and an enriching environment for our employees.