Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Sr. Director, Salesforce Alliance Pipeline & Development role.
Rezi rewrites your resume against Bandwidth's job description. Free.
Tailor your resume to this Sr. Director, Salesforce Alliance Pipeline & Development role.
Rezi rewrites your resume against Bandwidth's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Sr. Director, Salesforce Alliance Pipeline & Development posting at Bandwidth — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Sr. Director, Salesforce Alliance Pipeline & Development posting at Bandwidth — free, in seconds.
About the Role
Bandwidth is establishing a dedicated Salesforce Alliance team to capture the global contact center market. This role will be instrumental in growing Bandwidth's relationship with Salesforce, building crucial contacts, credibility, and a pipeline motion to position Bandwidth as the preferred carrier for Salesforce's Agentforce contact center platform. The position requires deep knowledge of Salesforce's structure, the contact center ecosystem, and carrier-grade voice and messaging services.
Responsibilities
- Build and maintain deep, trusted relationships across Salesforce's partner, alliances, Agentforce, and contact center teams.
- Serve as Bandwidth's primary point of contact for Salesforce's ISV/partner and co-sell programs.
- Maintain a comprehensive map of Salesforce contacts relevant to contact center, Agentforce, and the carrier partner ecosystem.
- Facilitate executive engagement between Bandwidth and Salesforce leadership.
- Drive mutual pipeline between Bandwidth and Salesforce, managing lead flow and routing.
- Build and manage a structured lead-exchange process with Salesforce's alliance and field teams.
- Track and report Salesforce-influenced and co-sell pipeline, maintaining accurate CRM data.
- Set pipeline generation targets for the team and hold direct reports accountable.
- Develop and maintain Bandwidth's value proposition for Salesforce's Agentforce contact center.
- Understand and communicate the competitive landscape in contact center carriers.
- Work with Bandwidth product and marketing teams to ensure Salesforce-relevant content is current.
- Support Salesforce field teams in positioning Bandwidth on active contact center pursuits.
- Manage and develop two Field Alliance Executives (Europe and North America).
- Coach direct reports on Salesforce's internal contacts, deal mechanics, and co-sell motion.
- Set quarterly OKRs for the team aligned to Bandwidth's Salesforce partnership goals.
- Represent the team's results to Bandwidth leadership.
- Plan and execute Bandwidth's presence at key Salesforce events.
- Represent Bandwidth at Salesforce partner summits, QBRs, and advisory boards.
Requirements
- 7+ years in partnerships, alliances, or channel sales, ideally in SaaS, UCaaS, CCaaS, or carrier/telecom.
- Direct experience working within or alongside the Salesforce ecosystem.
- Demonstrable contact network within Salesforce's partner, ISV, or field organization.
- Deep understanding of the contact center market, including platforms, carriers, and competitive dynamics.
- Experience managing and developing a team.
- Exceptional executive presence and relationship-building skills.
- Based in London or willing to relocate.
Skills
- Salesforce ecosystem
- Contact center market
- Carrier-grade voice and messaging
- Partnerships
- Alliances
- Channel sales
- SaaS
- UCaaS
- CCaaS
- Telecom
- Team management
- Executive presence
- Relationship-building
- Salesforce's AppExchange ISV program
- Salesforce Partner Program
- Carrier-grade voice
- SIP
- CPaaS
- Global communications provider experience
- Salesforce Agentforce / Einstein for Service network
Location
- London
Work Type
- Full-time
Experience Level
- Director level
- 7+ years experience
Benefits
- Work laptop & mobile phone with a competitive subscription plan
- Internet allowance
- 8% monthly gross salary contribution to private pension
- Income protection plan
- Life insurance
- Health insurance with coverage for partner and children
- Extensive Employee Assistance Programme (24/7 counseling)
- Unlimited, free, and anonymous consultations with a therapist
- Childcare support
- Cycle to work scheme
- 24 days annual leave per year
- Additional day of leave every 3 years
- Time-Off Embargo (no work allowed during time off)
- Additional time-off for volunteer hours and Bandwidth challenges
- "Mahalo moments" program for significant life events
- 90-Minute Workout Lunches
- Contribution to monthly fitness subscription
- Unlimited virtual meetings with a nutritionist
About the Company
- Bandwidth is a global communications software company and Tier 1 network operator.
- They provide the infrastructure for voice, messaging, and emergency services behind many brands and apps.
- They own their network, enabling them to tackle large, complex, and impactful problems.
- They are enabling the shift to AI in communications as an infrastructure layer.
- Bandwidth fosters a collaborative culture where diverse perspectives are valued and authenticity is encouraged.
Equal Opportunity
- Applicant Privacy Notice