Behavioral Health Care Manager
Medical Health Associates of Western New York PLLC · Amherst, NY, US
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About the Role
The Behavioral Health Care Manager is a core member of the collaborative care team, supporting and coordinating the mental and physical health care of patients on an assigned caseload.
Responsibilities
- Support the behavioral and physical health care of patients on an assigned caseload of 50-60 patients who are contacted twice monthly.
- Coordinate care with the patient’s medical provider and other mental health providers.
- Screen and assess patients for common behavioral health disorders.
- Facilitate patient engagement and follow-up care.
- Provide patient education about common mental health and substance abuse disorders and available treatment options.
- Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications.
- Support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness.
- Provide brief behavioral interventions using evidence-based techniques.
- Provide or facilitate in-clinic or outside referrals to evidence-based psychosocial treatments as clinically indicated.
- Facilitate weekly caseload consultation with the psychiatric consultant and communicate resulting treatment recommendations to the patient’s medical provider.
- Document contacts and clinical outcomes in the EHR which will be linked to a patient registry.
- Use registry reports to identify and review patients not improving and re-engage patients who have missed appointments.
- Document patient progress and treatment recommendations in EHR and share information with medical providers, the psychiatric consultant, and other treating providers.
- Facilitate treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant.
- Facilitate referrals for clinically indicated services outside of the organization.
- Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload.
- Complete specialized training including CoCM care manager training and training offered by the NY OMH for CoCM care managers on brief psychosocial interventions.
Requirements
- Licensed Mental Health Counselor/Professional Counselor
- Licensed Marriage and Family Therapist
- Licensed Social Worker
- Registered Nurse (BSN preferred)
- Masters-level licensure candidate/trainee (e.g. MSW, LMSW)
Skills
- Demonstrated ability to collaborate and communicate effectively in a team setting.
- Experience with screening for common mental health and/or substance abuse disorders.
- Working knowledge of assessment, differential diagnosis, and treatment planning for behavioral health disorders.
- Ability to effectively engage patients in a therapeutic relationship.
- Ability to work with patients by telephone, video and in person.
- Working knowledge of evidence-based psychosocial treatments and brief behavioral interventions.
- Basic knowledge of psychopharmacology for behavioral health disorders.
Work Type
- full-time
Salary/Compensations
- $50,000 - $55,000 per year
About the Company
- Tonawanda Pediatrics is hiring a full-time CoCM Behavioral Health Care Manager.