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About the Role

Oversee and maintain the successful operation of the Individualized Residential Alternative serving Individuals with Developmental Disabilities. Expected to carry out responsibilities with professionalism, forward-thinking, and as a positive role model.

Responsibilities

Demonstrate ability to problem solve, multi-task, and conduct research to resolve program concerns in a timely manner
Available on-call 24/7 for emergent needs, triage and support; flexible schedule with availability to deploy to the site, as needed
Exhibit effectiveness in handling crisis situations, deploying resources, and communicating effectively to required parties
Provide training, direction, and supervision to full time, part time, or on-call Direct Support professionals and the Assistant Manager
Maintain meticulous records to track attendance, compliance and outcomes
Maintain own training compliance
Coordinate all services for Individuals, including linkages to day treatment, medical, psychiatric, financial, etc., considering the Individuals’ choice
Ensure the program is prepared for External DQI Audits
Conduct regular self-audits of records to identify areas of concern
Oversee and implement agency medication protocols
Work collaboratively with Direct Support Professionals and the RN/LPN to ensure OPWDD Medication protocols are followed by staff
Conduct MANDATORY staff meetings at least once per month with a thorough, professional agenda
Maintain minutes of staff meetings as well as a sign-in sheet
Attend monthly Managers’ meetings, showing up timely and prepared to present on Program updates
Develop specific Residential Habilitation Plans for the individuals
Work in conjunction with the Case Manager/QIDP to conduct reviews every six months as required
Invite all parties the Individual deems necessary to partake in their Life Plan
Maintain active target dates on the Residential Habilitation Plan necessary for service delivery
Coordinate the implementation of Residential Habilitation Goals, including staff assignments for goal-related activities, data collection, progress notes, and billing requirements
Work collaboratively with clinical department (BIS) to complete/oversee ABC sheets and other behavioral tracking mechanisms
Ensure Behavior Plans are successfully implemented
Maintain records and submit according to program due dates
Utilize Precision Care for all documentation
Create monthly summaries based on progress notes
Identify areas of concern and appropriately address with assigned team members
Manage staff schedules, required trainings, and staff onboarding process
Participate in interview process, documenting an applicant tracking form and forwarding to HR within 24 hours
Assist in actively recruiting for new team members, as necessary
Approve timesheets via PayCom every Sunday for all assigned employees
Participate in the admission/discharge process, including trial visits, and 30-day discharge Follow up report
Confidently represent agency to other service providers and community groups
Oversee cooking needs with healthy menu planning, food shopping/ordering, and meal preparation, incorporating the dietary needs of the individuals
Review the weekly Menu, making any needed changes
Submit Weekly Food ledgers/receipts and Monthly Recreational receipts, van logs/receipts, etc.
Maintain documentation of annual/bi-annual medical appointments (i.e. physical /PPD/Psychiatric/Psychosocial)
Accompany residents on medical appointments utilizing agency vehicle; Assign to Residential staff where possible
Commitment to professional development
Ability to exercise sound judgement always
Ability to keep up with a multitude of emails via Microsoft Outlook
Perform other duties via Microsoft Suites (Excel, Word, Teams)
Effectively manage time, organize workspace, demonstrate proactive planning/prioritize to accomplish responsibilities
Ensuring organization of monthly recreation activities to promote independence, wellness and community integration
Establish and maintain professional, interpersonal relationships
Develop constructive and cooperative working relationships
Efficiently handle complaints, settle disputes, resolving grievances, conflicts, and offer mediation of staff and individuals

Requirements

A H.S Diploma (Bachelor’s degree Preferred) with at least three (3) years’ experience working with the Developmentally Disabled population
Graduate from an accredited college or university with a degree in the field of human services preferred

Skills

Problem solving
Multi-tasking
Research
Crisis management
Resource deployment
Effective communication
Training
Supervision
Record keeping
Medication administration protocols
Staff meeting facilitation
Agenda preparation
Minute taking
Program updates presentation
Residential Habilitation Plan development
Goal implementation
Data collection
Progress note documentation
Billing requirements
Behavioral tracking
Behavior plan implementation
Documentation
Schedule management
Onboarding
Recruiting
Timesheet approval
Admission/discharge process
Community representation
Menu planning
Food shopping/ordering
Meal preparation
Dietary needs accommodation
Receipt submission
Log maintenance
Medical appointment documentation
Medical appointment accompaniment
Professional development
Sound judgement
Email management (Microsoft Outlook)
Microsoft Suites proficiency (Excel, Word, Teams)
Time management
Organization
Proactive planning
Prioritization
Recreation activity organization
Interpersonal relationship building
Complaint handling
Dispute settlement
Conflict resolution
Mediation

Location

Greenport, NY

Work Type

On-call
Flexible schedule

Experience Level

3+ years experience working with the Developmentally Disabled population

Education Level

High School Diploma
Bachelor's degree preferred
Degree in human services preferred

Salary/Compensations

$67,800.00 - $67,800.00 per year