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About the Role
Evri Group is seeking an Administrator to support Transport & Warehouse operations by managing driver documentation, asset control, customer queries, and administrative tasks. This role is crucial for maintaining efficient daily operations and ensuring compliance with company policies.
Responsibilities
- Assist in pre-brief/de-brief and complete driver documentation.
- Complete and maintain company documentation.
- Communicate with drivers and customers via telephone and company IT systems.
- Perform driver pre-brief or evening de-brief as required.
- Control company asset management, including container portal updates, daily container counts, key and scanner controls.
- Check SP payments and issue associated daily/monthly reporting.
- Complete all admin tasks and maintain a suitable filing system, including SP/employee vetting, driver set up processes, and ID badge ordering.
- Deal with customer queries via Company IT systems.
- Handle any reasonable request from a Manager/Supervisor.
- Comply with all Health and Safety policies and procedures.
- Comply with Company guidelines regarding timekeeping, attendance, work performance, appearance, and behavior.
Requirements
- Flexible approach to work.
- Ability to work effectively as part of a team.
- Provide support in resolving problems.
- Possess a can-do, right-first-time, and passionate approach.
- Administration experience/skills.
- Industry knowledge.
Skills
- Communication
- Customer Service
- Documentation Management
- Asset Management
- Reporting
- Filing Systems
- IT Systems Operation
Location
- Hounslow
Work Type
- Permanent
- 45 hours
Benefits
- At least 28 days of annual leave (including Bank Holidays).
- Career Progression opportunities.
- Access to flexible perks including shopping vouchers, insurance, and healthcare.
About the Company
- Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands: Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8.
- Delivers more than 1 billion parcels and letters annually across the UK and to over 200 global destinations.
- Employs 12,000 colleagues, 30,000 couriers and drivers, and operates 8,000 vehicles.
- Combines over 50 years of expertise with scale and flexibility to support a wide range of clients.
- Driven by friendly, ambitious, and diverse people passionate about delivering exceptional service.
Equal Opportunity
- Committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.
- On a mission to be the UK’s most accessible delivery business.
- Partnered with Scope, the leading disability equality charity, to improve deliveries and support colleagues and couriers.
- Collaboration is key; work better together.
- Everyone is welcome at Evri Group.