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About the Role
TELUS Health is seeking a clinician to provide critical incident support through onsite, virtual, or tele support to organizations impacted by critical incidents or significant change. This role involves delivering psychological first aid, trauma-informed brief interventions, psycho-education sessions, and individual interventions, offering a dynamic and impactful experience.
Responsibilities
- Provide clinical excellence in the delivery of critical incident support.
- Deliver onsite, virtual, or tele support to organizations impacted by critical incidents or significant change.
- Deliver psychological first aid and trauma-informed brief interventions.
- Conduct psycho-education sessions and individual interventions.
Requirements
- Qualifications in Psychology or Social Work.
- Professional registration with the relevant health professional body (AHPRA, AASW).
- Minimum three (3) years post-graduate experience.
- Ability to clinically manage client risk.
- Ability to work within a trauma-informed framework.
- Driven and enjoys working in a fast-paced and dynamic environment.
- Excellent customer service skills with the ability to be empathetic and proactive with organization stakeholders.
- Confidence with computer systems is an asset.
Skills
- Psychological first aid
- Trauma-informed brief interventions
- Psycho-education
- Individual intervention
- Clinical risk management
- Customer service
- Empathy
- Proactiveness
Location
- Onsite
- Virtual
- Tele support
Work Type
- Hybrid working conditions
- Onsite work
Experience Level
- Minimum three (3) years post graduate experience
Education Level
- Qualifications in Psychology or Social Work
- Professional registration with the relevant health professional body (AHPRA, AASW)
Benefits
- Professional development support program
- Access to external supervision
- Peer consultation
- Internal PD seminars
- Access to a library of approved clinical development courses
- Career progression opportunities
- Wellbeing days
- Volunteer days
- Generous parental leave policy
About the Company
- TELUS Health is empowering every person to live their healthiest life.
- Leveraging leading-edge technology and focusing on individual uniqueness to create the future of health.
- A global-leading health and well-being provider encompassing physical, mental, and financial health.
- Improving health outcomes for consumers, patients, healthcare professionals, employers, and employees.
- A people-focused, customer-first, purpose-driven team that innovates and does good.
- Improves lives through technology solutions.
- Fosters a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
Equal Opportunity
- TELUS is proud to foster an inclusive culture that embraces diversity.
- Committed to fair employment practices.
- All qualified applicants will receive consideration for employment.
- Offers accommodation for applicants with disabilities, as required, during the recruitment process.