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About the Role
The Business Development Manager owns revenue growth within the territory by developing, activating, and expanding high-value healthcare referral partnerships. This role is accountable for generating qualified client referrals that convert into active service agreements and for positioning Qualicare Toronto West as the preferred nurse-managed home care provider within the community.
Responsibilities
- Develop and execute a structured business development strategy aligned with quarterly targets and key performance indicators.
- Build, prioritize, and actively manage a high-value referral pipeline targeting accounts with strong recurring referral potential.
- Generate qualified leads through strategic outreach and relationship cultivation.
- Collaborate with the Executive Director to convert referrals into active clients.
- Monitor territory performance metrics and proactively adjust outreach strategy to maximize referral yield and revenue impact.
- Establish and deepen partnerships with hospitals, rehabilitation centers, retirement residences, primary health care providers, discharge planners, and community agencies.
- Position Qualicare Toronto West as the trusted nurse managed home care provider in the community.
- Conduct high value meetings, presentations, and educational sessions tailored to specific audiences.
- Represent the organization at healthcare networking events and community initiatives.
- Identify new referral channels and strategic partnership opportunities.
- Monitor local market trends and competitive activity.
- Maintain Qualicare Toronto West social media presence and engage in opportunity for community outreach via different social media communications.
- Contribute to quarterly and annual growth planning.
- Maintain accurate CRM documentation of all business development activity.
- Provide weekly pipeline and performance reporting.
- Track referral volume, conversion trends, and revenue impact.
- Maintain disciplined follow up with referral partners.
Requirements
- Minimum one - three years' experience in business development.
- Healthcare, senior services, or community-based experience strongly preferred.
- Demonstrated success in territory growth and revenue expansion.
- Strong consultative skills within professional environments.
- Excellent relationship building and presentation skills.
- Experience managing pipeline through CRM systems.
- Familiarity with social media platforms.
- Valid driver's license and access to a vehicle.
Skills
- Strategic and growth-oriented mindset
- High emotional intelligence
- Strong business acumen
- Self-directed and accountable
- Professional presence and confident communicator
- Alignment with nurse-led client-centered values
Location
- Toronto West
Work Type
- Field based
Experience Level
- 1-3 years
Benefits
- Bonus based on performance
- Competitive salary
- Training & development
About the Company
- Qualicare Toronto West is a home care organization delivering comprehensive, nurse managed 360 degree care to families across North York and surrounding communities.
- Our model combines clinical oversight, personalized care planning, and strong collaboration with families and healthcare partners.
- We are committed to delivering both breadth of service and depth of care.