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About the Role
As we evolve into Social Wellness Clubs, we are creating spaces and experiences that support every aspect of our members’ physical, mental, nutritional and social wellbeing. By bringing together expert guidance, genuine community, personalised experiences and innovative technology, we make wellness feel accessible, welcoming and easy to navigate. Virgin Active is committed to recruiting the finest people who share our passion for creating exceptional experiences and delivering world-class service every day. We are looking for a Product Manager to join our Product Team.
Responsibilities
- Leading the delivery of our fitness product, creating exceptional experiences across Personal Training, Gym Floor and Group Exercise while driving member engagement and commercial performance.
- Recruiting, developing and inspiring a high-performing fitness team, ensuring industry-leading standards, innovative programming and outstanding member outcomes.
- Owning all Product delivery in club through the PT, Gym Trainer and Group Exercise function.
- Acting as an ambassador of Virgin Active at all times and consistently role-modelling the highest standards of behaviour to other employees.
- Maintaining a positive, productive working relationship with other team members, being proactive, using your own initiative and taking ownership of situations.
- Recruiting and training the industry’s best Personal Trainers, Group Exercise Instructors, supporting them with their personal development and class assessments, as well as the development through our internal Academy.
- Delivering key in club and external Fitness events and experiences.
- Maintaining a keen understanding of industry trends affecting the club and make appropriate recommendations regarding strategic and tactical approach.
- Understanding KPIs and targets, and the importance of engaging new members into our fitness and group exercise programmes.
- Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.
Requirements
- You possess a REPS Level 3 or CIMSPA equivalent.
Work Type
- Full time
Salary/Compensations
- £32,000—£36,000 GBP
Benefits
- 33 days (including bank holidays) annual leave, plus a Celebration Day
- Access to The Peoples Pension, with company contributions at 3%.
- Complimentary Virgin Active membership for you and a buddy.
- Free membership for your children.
- Discounts across Virgin active everything from guest passes to 50% off PT sessions.
- Discounts across the Virgin Group (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2).
- 20% off food and drink at KAUAI branches located in clubs.
- Access to Salary Finance for loans and savings plans.
- Access to Health Heroes employer assistance programme with 6 free counselling sessions.
- Complimentary corporate letting services with Dexters.
- Access to ePoints, offering online discounts to retailers.
About the Company
- As we evolve into Social Wellness Clubs, we are creating spaces and experiences that support every aspect of our members’ physical, mental, nutritional and social wellbeing.
- By bringing together expert guidance, genuine community, personalised experiences and innovative technology, we make wellness feel accessible, welcoming and easy to navigate.
- Virgin Active is committed to recruiting the finest people who share our passion for creating exceptional experiences and delivering world-class service every day.