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About the Role
This role focuses on building and maintaining strong partnerships with existing and potential customers. It emphasizes understanding customer needs, providing solutions, coordinating with internal teams, and ensuring high customer satisfaction. Success is achieved through developing long-term relationships, supporting the sales process, and delivering excellent service while identifying opportunities for account growth and new business generation.
Responsibilities
- Generate customer quotations.
- Manage customer sales forecasts.
- Update customer price lists.
- Manage customer queries via site visits, email, and direct phone calls.
- Validate technical details with the production office in Switzerland.
- Update contact reports and opportunities in the customer relationship management (CRM) system.
- Manage delivery schedules with production offices in Switzerland and Malaysia, including negotiating to expedite specific products.
- Corroborate on environmental requests and questionnaires (e.g., Rohs, ChemSHERPA).
- Provide product test reports.
- Support contracts, including purchasing agreements and non-disclosure agreements.
Requirements
- At least 3 years of B2B sales experience in the semiconductor or related industry.
- Native level Japanese.
- Communicative level English.
- Capable of building long-term relationships with clients.
Skills
- Technical discussions
- Technical proposals
- Technical understanding
- Customer-facing skills
- Technical customer support
- Client-facing technical roles
Location
- Haag, Switzerland
Work Type
- Full-time
Experience Level
- 3 years of B2B sales experience
- 3 years of engineering experience
Benefits
- Career development opportunities
- Personal development opportunities
- Various training programs
About the Company
- VAT has stood for Innovation, Efficiency, and Ambition for over 50 years.
- VAT is a leading international developer, manufacturer, and supplier of high-performance high-end vacuum valves and vacuum sealing technology.
- VAT employs over 2000 people worldwide.
- Headquartered in Haag, Switzerland, with production centers in Switzerland, Malaysia, Romania, and Taiwan.
Equal Opportunity
- VAT is an equal opportunity employer.
- VAT offers jobs, career, and personal development opportunities through various training programs.
- VAT recognizes the value of employee diversity and provides equal employment opportunity for all qualified applications.
- VAT ensures that people are recognized and fairly compensated for their contributions.
- In 2021, VAT received the Fair-ON-Pay+ certificate for commitment to equal pay for equal work.