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About the Role
The Aladdin Services Analyst - Vice President supports the implementation, optimization, and ongoing servicing of BlackRock Aladdin solutions for clients and internal stakeholders. This role combines business analysis, client support, investment operations knowledge, and technology coordination to ensure effective use of the Aladdin platform across front-, middle-, and back-office workflows.
Responsibilities
- Support day-to-day client servicing and operational activities related to the Aladdin platform.
- Analyze business requirements and translate them into functional specifications.
- Assist with Aladdin implementation, onboarding, configuration, and testing activities.
- Investigate production issues, perform root cause analysis, and coordinate resolution with internal and external teams.
- Monitor workflows, data quality, reconciliations, and exception management across investment operations processes.
- Partner with stakeholders to improve platform usage, operational efficiency, and reporting capabilities.
- Support process mapping, documentation, and creation of standard operating procedures.
- Conduct user acceptance testing (UAT) for system enhancements, upgrades, and change requests.
- Provide training and guidance to users on Aladdin workflows, tools, and best practices.
- Prepare management reports, service updates, KPI tracking, and client-facing materials.
- Liaise with technology, data, and vendor teams to support interfaces, feeds, and system integrations.
- Ensure activities are completed in line with risk, control, compliance, and governance requirements.
Requirements
- Bachelor’s degree in Finance, Economics, Business, Accounting, Computer Science, or related field.
- Experience in asset management, investment operations, financial technology, or platform support.
- Working knowledge of BlackRock Aladdin or similar investment management platforms.
- Understanding of front-to-back investment lifecycle processes, including trade capture, order management, portfolio compliance, settlements, reconciliations, performance and risk reporting, and risk analytics.
- Strong analytical and problem-solving skills.
- Experience gathering business requirements and supporting system/process change.
- Excellent communication skills, with ability to work with business and technical stakeholders.
- Strong Excel skills.
- Ability to manage multiple priorities in a deadline-driven environment.
- High attention to detail and strong control mindset.
Skills
- SQL
- Python
- Data analysis tools
Experience Level
- Vice President
Education Level
- Bachelor’s degree
Benefits
- Highly competitive compensation
- Benefits and wellbeing programs
- Access to flexible global resources and tools
- Generous paid leaves
- Paid volunteer time
About the Company
- BNY is a leading global financial services company at the heart of the global financial system, influencing nearly 20% of the world’s investible assets.
- Teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
- Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent.
- BNY Newsroom: https://www.bny.com/corporate/global/en/about-us/newsroom.html
- BNY LinkedIn: https://www.linkedin.com/company/bnyglobal/posts/?feedView=all
- Recent Awards: America’s Most Innovative Companies, Fortune, 2025; World’s Most Admired Companies, Fortune 2025; “Most Just Companies”, Just Capital and CNBC, 2025
Equal Opportunity
- BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.