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About the Role
As a Building Services Administrator, you will serve as the primary Facilities point of contact for the Toronto office, supporting day-to-day facilities operations, vendor coordination, office services, and employee requests. This role works closely with Canadian and U.S. Facilities teams to ensure a professional, safe, and well-maintained workplace environment. You will coordinate facilities-related service requests, manage vendor relationships, support office operations, and provide exceptional customer service to internal teammates, visitors, and external partners.
Responsibilities
- Serve as the primary Facilities contact for the Toronto office.
- Support additional Canadian office locations as Facilities requests are received.
- Manage and coordinate vendor services, including building maintenance, plumbing, electrical and lighting repairs, and general facilities services.
- Review, route, track, and follow up on Facilities requests through ServiceNow.
- Coordinate incoming and outgoing shipments, deliveries, and mail distribution.
- Assist with day-to-day office operations and administrative support activities.
- Provide professional front-facing support to employees, visitors, and vendors.
- Provide reception lunch coverage as needed.
- Partner with Facilities teams across Canada and the United States to ensure timely resolution of requests.
- Maintain accurate records of vendor activity, work orders, and service requests.
- Support workplace initiatives and facilities projects as assigned.
- Help ensure facilities services are delivered efficiently and in accordance with organizational standards.
Requirements
- High school diploma with 4+ years of related experience, or a bachelor's degree with 1-2 years of related experience, or an equivalent combination of education and experience.
- Previous experience in Facilities Administration, Facilities Coordination, Office Services, Executive Administration, Workplace Services, or a related field.
- Experience managing vendor relationships and coordinating service providers.
- Strong organizational, prioritization, and multitasking skills.
- Excellent written and verbal communication skills.
- Strong customer service orientation with the ability to support multiple stakeholder groups.
- Ability to work independently in a fast-paced environment.
- Professional demeanor in an executive-facing office setting.
Skills
- ServiceNow or similar ticketing systems preferred
- Facilities Management Professional (FMP)
- Certified Facility Manager (CFM)
Location
- Toronto, ON
Work Type
- Onsite
Experience Level
- 4+ years of related experience
- 1-2 years of related experience
Education Level
- High school diploma
- Bachelor's degree
Salary/Compensations
- Up to $60,000 CAD a year
Benefits
- We’re legendary for taking care of you, your family and to help you engage with your local community.
- We want you to enjoy a full, meaningful life and own your career at Insight.
About the Company
- 14,000+ engaged teammates globally
- $8.2 billion in revenue in 2025
- Certified as a Great Place to work in 9 Countries in 2025
- Fortune 500 Company (No. 447) in 2025
- Received 25+ industry and partner awards in the past year
- $1.4M+ total charitable contributions in 2024 by Insight globally
- We are not just a tech company; we are a people-first company.
- We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results.
- As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.
Equal Opportunity
- Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
- At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!