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About the Role
We are looking for a leader with a knack for people, processes, and quality to manage operations and drive efficiency in our student and serviced apartments. You will be responsible for ensuring high service quality and fostering a strong community.
Responsibilities
- Ensuring and further developing standards & processes, quality and hygiene standards
- Leading an operational team
- Administration, management, contract management
- Creation of annual budgets for house operations and necessary Capex measures
- Monitoring and optimization of Opex
- Responsibility for compliance with all relevant legal requirements (e.g., labor and safety regulations, etc.)
- Personnel recruitment and employee management (including scheduling, vacation planning, training and development, as well as employee evaluation and control)
- Discussions and contract negotiations with external partners
- Close cooperation with other departments and management
- Complaint management
Requirements
- Several years of experience in a management position in real estate, hospitality, or serviced living
- Sound knowledge in operations, personnel management, budget responsibility, and process optimization
- Experience with IT and digitalization projects
- Very good German and English skills
- Hands-on mentality, strong communication skills, and strategic thinking
- Passion for service quality and community building
- Willingness to travel within Berlin, and within Germany approx. 1x per quarter for 2-3 days each
- Team and company fit
- Motivation letter required
- Salary expectations and possible start date required
Skills
- Operations management
- Personnel management
- Budget management
- Process optimization
- IT and digitalization
- Communication
- Strategic thinking
- Community building
- Service quality
Location
- Berlin
- Germany
Work Type
- Mobile working option
- Full-time
Experience Level
- Management level
Salary/Compensations
- Attractive salary package with performance-oriented bonus
Benefits
- Flexible and regulated working hours (Monday to Friday)
- Mobile working option
- Company car
- Company pension scheme subsidy
- Subsidy for CO2-neutral mobility budget (€30/month)
- Opportunities for professional and personal development
- Regular team events
About the Company
- Cresco Immobilien Verwaltungs GmbH operates and manages Neon Wood student apartments and Tannhaus Serviced Apartments.
- The company is expanding throughout Germany, elevating student living to a high-quality, design-oriented standard.
- Fully furnished apartments and a large community area are available to students and young professionals.
- Adheres to ESG criteria within the company and in projects, aiming to be a pioneer.
- Visit www.civ-crescore.de for more details.
Equal Opportunity
- We are particularly pleased about applications that increase our diversity in the company and/or contribute to inclusion.
- Applications are welcome even if not all points are met.