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About the Role
Business Development Managers are pivotal to Back Market’s marketplace success, acting as the go-to resource for valued sellers. You will enable and support the growth and retention of key sellers by harmonizing Business Development and Account Management.
Responsibilities
- Contribute to Back Market’s sellers and item/categories offering growth by developing and implementing go to market strategy to acquire and nurturing new sellers
- Build relationships with key sellers to ensure high levels of adoption, commitment, and satisfaction
- Analyze sales and quality performance and identify areas for growth to ensure a profitable and healthy growth for both seller and BackMarket, using data and tools available including AI
- Conduct strategy calls, business reviews, seller/partner visits tailored to use cases and business models
- Develop potential partnership with industry key players, service providers, affiliates in refurbished, electronics, and e-commerce landscape in Japan
- Gain subject-matter expertise on the refurbished devices industry, as well as the specific needs, pain points, and aims of sellers
- Lead and contribute to seller-related cross-functional projects together with customer care, quality, marketing, and product teams
Requirements
- 5~7 years of experience in sales, business development and account management roles
- Proven track record in acquiring sellers or partners
- Demonstrated ability to resolve issues and maintain strong client relationships
- Proven project management experience, able to coordinate between teams
- Ability to navigate seamlessly across time zones and multicultural teams
- Excellence in time management and pipeline management with great sense of priority, urgency, ownership and accountability
- Native Japanese with business level of English communications skills, both in writing and speaking
- Chinese skill is also appreciated (not mandatory)
- High interpersonal skill, and strong understanding of Japanese culture & cross-culture
- Ability to handle the pace and ambiguity that comes with working in a fast-paced, always-on, start-up environment across multiple time zones and teams
- Proactive and energetic attitude with the desire to be a key player on a results-oriented team in a fast-paced work environment
Skills
- AI and data skills
- Hands-on experience building automations is a bonus
- Salesforce experience is a plus
- SQL experience is a plus
- Tableau experience is a plus
- AI tools experience is a plus
- Readiness to learn is a must
- Previous experience in an E-commerce or fast-growing start up preferred (not mandatory)
Location
- Japan
Work Type
- Hybrid work environment
- 2 remote days a week
- 1 remote work week per quarter
- 3 flex days
Experience Level
- 5~7 years of experience
Benefits
- Impact-driven work with hands-on career development
- Mission driven work environment where your day to day makes an impact on the planet
- Employee Resource Groups
- Mentorship programs
- Comprehensive accessibility policies
- Cultural competency training
About the Company
- Back Market is a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.
- Our mission is simple: to do more with what we already have.
- We’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2).
Equal Opportunity
- We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications.
- If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.