WFO Workforce Planner at EML | AU | Rezi

WFO Workforce Planner at EML

WFO Workforce Planner

EML · AU

2 weeks ago

WFO Workforce Planner

EML · AU

20 days ago
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About the Role

As a Workforce Planner, you will translate workforce data into actionable insights, develop and maintain forecasting models, analyze trends across multiple data sources, and collaborate with stakeholders to identify workforce risks and opportunities. You will provide clear planning insights and recommendations to support strategic and operational decision-making.

Responsibilities

  • Develop and maintain workforce planning models to forecast resource requirements and support effective resourcing.
  • Analyze claims volumes, workload trends, caseloads and attrition to inform workforce forecasts.
  • Monitor planning accuracy and refine forecasting models to improve predictability.
  • Partner with leaders and stakeholders to understand workforce needs and provide clear insights and recommendations.
  • Contribute to workforce optimisation and continuous improvement initiatives.

Requirements

  • Experience in workforce planning, analytics or operational modelling.
  • Strong analytical and problem-solving skills with the ability to identify trends and develop practical insights.
  • Experience analysing workforce data such as workload, capacity, caseloads or attrition.
  • Exposure to or understanding of workers compensation systems and frameworks.
  • Strong communication and organisational skills with a high level of accuracy and attention to detail.

Location

  • Sydney
  • Gosford
  • Newcastle
  • Parramatta

Work Type

  • Full-time
  • Permanent
  • Hybrid

Benefits

  • Flexibility to work from home
  • Corporate wellbeing program
  • Discounted health insurance
  • Discounted gym membership
  • RewardsHub program
  • Comprehensive learning and development opportunities
  • Employee Assistance Program
  • Companywide events
  • Annual company incentive scheme
  • Salary reviews
  • Up to 16 weeks paid parental leave
  • Superannuation

About the Company

  • EML is a leading Workers Compensation and Personal Injury Claims Management business.
  • Our goal is to help people get their lives back through ongoing support during their return-to-work journey.
  • We continue to experience ongoing growth and now have over 4,000 dedicated employees.
  • We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

Equal Opportunity

  • EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion.
  • We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.