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About the Role
This leadership role will lead the evolution of People Operations, People Technology, and workforce reporting capabilities in a fast-moving environment. You will be responsible for creating a modern, scalable, and service-oriented operating model that delivers exceptional employee experiences while supporting organizational growth and transformation. The role combines strategic leadership with operational delivery, overseeing people services, technology optimization, workforce insights, and continuous improvement initiatives.
Responsibilities
- Developing and executing the People Operations and Technology roadmap and priorities
- Leading and maturing people services and shared services capabilities
- Driving process simplification, automation, and digital transformation initiatives
- Enhancing people systems, reporting, and workforce data capabilities
- Partnering with senior leaders to improve organizational effectiveness and employee experience
- Building a high-performing team and fostering a culture of continuous improvement
Requirements
- Significant leadership experience across People Operations, HR Services, or HR Shared Services
- Hands-on experience with HRIS platforms (e.g. BambooHR, Employment Hero, Workday, SuccessFactors), ideally including a platform migration or integration project
- Strong Excel and analytical capability, with the ability to translate workforce data into insight for Executive/Board-level reporting
- Expertise in service delivery, process improvement, and operational excellence
- Working knowledge of Australian employment legislation
- An analytical mindset with the ability to leverage workforce data and insights to influence decision-making
- Outstanding stakeholder management skills with the ability to engage and influence senior leaders
- A collaborative leadership style with a focus on capability building and team development
- Hands-on HRIS experience (e.g., BambooHR, Employment Hero, Workday, SuccessFactors), ideally including a platform migration or integration project
- Strong Excel and analytical capability, with demonstrated ability to translate workforce data into insight for Executive/Board-level reporting
- Direct people-leadership experience; has managed a team, not just an individual contributor in a People function
- Programme/change management experience delivering multi-stakeholder, cross-functional systems projects
- Working knowledge of Australian employment legislation
- Working familiarity with AI tools in an HR context (recruitment screening, coaching/chat support, employee self-service); evaluating and implementing rather than building
Skills
- People Operations
- People Technology
- Workforce Reporting
- HRIS platforms
- Excel
- Analytical capability
- Service delivery
- Process improvement
- Operational excellence
- Australian employment legislation
- Stakeholder management
- Change management
- AI tools in HR context
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- Leadership experience
Education Level
- Degree or diploma in HR, business management, or finance (or equivalent demonstrated experience)
Benefits
- Learn from industry experts, experienced leaders, and on-the-job opportunities
- 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation
- Hybrid workplace, balancing time in the office with remote work
- One extra paid leave day per quarter
- A floating public holiday
- Reward and Recognition program
About the Company
- HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies.
- Mable is one of Australia's leading and fastest-growing healthtech platforms.
- Mable is where thousands of people with disability and older Australians have connected with independent support workers of their choosing and on terms that suit them.
- With more than 25 million hours of support facilitated since 2014, Mable has been recognised on the AFR's Top 100, Deloitte Tech Fast 50, and was previously awarded Australian Growth & Technology Growth Company of the Year.
- By working at Mable, you will join a high productivity and dynamic team environment, leading to meaningful change in Australia's care and support sectors.
Equal Opportunity
- As an organisation, we celebrate our diversity and welcome all people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.
- If this role has stood out to you but you don’t feel like you ‘tick all the boxes,’ we strongly encourage you to apply nonetheless. We value diversity in experience, and you might just bring something we are looking for to our organisation!