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About the Role
As a Senior Account Director, you will cultivate senior client relationships, motivated by work that makes a meaningful and sustained impact. You’ll transform our client’s business by identifying and creating opportunities that add value across their digital ecosystem—with a focus on owned channels, CRM strategy, and bringing multi-channel marketing calendars to life in-app and across digital touchpoints.
Responsibilities
- Identify and cultivate business growth opportunities through strong client relationships.
- Be accountable for revenue and forecast management across accounts, ensuring reporting accuracy and pipeline health.
- Build strong, cohesive relationships across an ecosystem of clients, partner agencies and internal teams.
- Encourage a fearless, entrepreneurial approach to solving problems and driving digital performance.
- Drive, inspire, and coach a high-performing, passionate team.
Requirements
- Thorough strategic and commercial knowledge within a digital agency environment.
- Experience across CRM, owned channels, or CX platform projects involving multiple internal and external stakeholders.
- A collaborative ‘one team’ approach that enables client and agency village partners to work cohesively.
- Demonstrable experience delivering measurable business impact, with strong problem-solving, negotiation, and communication skills.
Skills
- CRM strategy
- Multi-channel marketing
- Problem-solving
- Negotiation
- Communication
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- Senior
Benefits
- Ongoing personal and professional development
- Career growth opportunities
- Work/life balance support
About the Company
- At AKQA, you’ll be part of an inclusive and innovative culture, surrounded by some of the brightest minds in their fields.
- WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
Equal Opportunity
- AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics.
- We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.