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About the Role
As a Food & Beverage Team Leader in In-Room Dining & Mini Bar, you will set the tone for seamless, five-star service, ensuring every in-room dining experience reflects comfort, elegance, and effortless luxury. You will lead the team through each shift, coordinating orders, delivery flow, and service standards for timely and flawless execution. Inspire and support your team through training, development, and a shared commitment to exceptional guest care. Promote menu offerings and enhance the guest experience through thoughtful recommendations and upselling. Manage every touchpoint with precision and professionalism, embodying French hospitality with a polished, proactive, and “can-do” attitude.
Responsibilities
- Guide the team through each shift with confidence
- Coordinate orders, delivery flow, and service standards
- Ensure timely and flawless execution of in-room dining experiences
- Inspire and support your team
- Foster a culture of excellence through training and development
- Promote menu offerings
- Enhance the guest experience through thoughtful recommendations and upselling
- Manage order accuracy, presentation, and service delivery with precision and professionalism
Requirements
- Proven hospitality experience
- Highly organised and polished
- Communicate with confidence and professionalism
- Hold a current RSA certification
- Flexibility and reliability to a rotating roster, including weekends and public holidays
- Full Australian working rights
Skills
- Attention to detail
- Anticipate every need
- Impeccable grooming
- Professional presence
Location
- Sydney Darling Harbour
Work Type
- Permanent
- Part-Time
Experience Level
- Team Leader
Benefits
- Privileged access to an international portfolio of luxury accommodation
- Exceptional dining
- Curated lifestyle experiences
- Daily touches of indulgence
- Preferred-rate artisan coffee
- Thoughtfully designed Ambassador dining menu
- Distinguished learning platform blending expert knowledge with tailored development
About the Company
- Sofitel Sydney Darling Harbour invites guests and talent into a world where French Art de Vivre meets Sydney’s vibrant waterfront culture.
- As Sofitel’s flagship hotel in the Pacific, the property features 590 elegant rooms and suites, four distinctive bars and restaurants, a breathtaking award-winning infinity pool, a state-of-the-art fitness centre overlooking the skyline, an exclusive top-floor Executive Lounge and our renowned luxury spa.
- At the heart of everything we do are exceptional people.
- We are deeply committed to cultivating an inspiring, energising, and rewarding environment, one where craftsmanship is celebrated, creativity is encouraged, and luxury is delivered with intention and pride.
Equal Opportunity
- We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.
- We offer reasonable adjustments throughout the recruitment process, please let us know how we can support you.