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About the Role
By joining the American Red Cross, you will touch millions of lives every year and experience the human spirit at its best. You will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process, including transporting and setting up equipment, creating a welcoming environment for donors, and following safety procedures while collecting lifesaving blood donations.
Responsibilities
- Connect personally with donors, listen to their stories, and help them understand the impact of their donation.
- Collaborate with teammates to create a welcoming and friendly environment for volunteer donors.
- Ensure collected blood meets goals, regulatory requirements, and can be safely transfused.
- Drive Red Cross vehicles and work with the team to set up and tear down equipment at donation sites.
- Transport and set up equipment at collection sites.
- Create a welcoming and comfortable environment for volunteer donors.
- Follow all safety procedures while collecting lifesaving blood donations.
Requirements
- High school diploma or equivalent required.
- Customer service experience and effective verbal communication skills are required.
- A current, valid driver's license with a good driving record is required.
- Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes.
- Position may require minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.
- Basic computer skills are required.
- Must be proficient with Microsoft office applications.
Skills
- Customer service
- Effective verbal communication
- Manual dexterity
- Basic computer skills
- Proficient with Microsoft office applications
Location
- Albany, New York
Work Type
- Full-time
- Variable schedule
- Rotating weekends
- Early mornings
- Late nights
- Weekends
- Holidays
- Overnight travel may be required
Experience Level
- Entry-level (paid training provided)
Education Level
- High school diploma or equivalent
Salary/Compensations
- Starting rate $20.03/hour
Benefits
- Medical, Dental, and Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting 15 days a year
- Holidays: 11 paid holidays
- 401K with up to 6% company match
- Paid Family Leave
- Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and recognition
About the Company
- The American Red Cross is the world's largest humanitarian network.
- We are a mission-based organization.
- The American Red Cross is an EONS partner.
Equal Opportunity
- The American Red Cross is an Equal Opportunity employer.
- All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.