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About the Role
As an Enterprise Account Executive, you will own Serval's target accounts, leading complex sales cycles with IT, Security, and Operations executives to transform workflows through AI automation. You will collaborate closely with founders and the product team to shape the enterprise strategy, influence roadmap priorities, and define the future of AI-powered IT at scale. This is a unique opportunity to contribute to a category-defining company from its early stages.
Responsibilities
- Own the full enterprise sales cycle, from prospecting and stakeholder mapping to close and expansion.
- Develop deep relationships with senior IT, Security, and Operations leaders, acting as a trusted advisor on automation strategy.
- Orchestrate complex buying committees, aligning technical, security, and business stakeholders with Serval's value proposition.
- Deliver compelling demos and business cases demonstrating Serval's AI automation's measurable ROI and efficiency gains.
- Partner with founders, product, and engineering to influence roadmap priorities and ensure seamless enterprise delivery.
- Create repeatable playbooks for Serval's enterprise motion, including deal structure, pricing, and expansion strategy.
- Represent Serval at industry events, conferences, and executive briefings, traveling as needed (typically quarterly).
Requirements
- 4+ years of full-cycle B2B SaaS sales experience with consistent top-tier attainment.
- Proven success selling technical or workflow automation platforms into 1–5K employee organizations across multiple stakeholders.
- Expertise in running consultative sales cycles (2–6 months) with VP-level buyers in IT, Security, or Operations.
- Skilled in strategic account planning, multi-threading, and executive communication.
- High-agency operator, thriving in unstructured environments and contributing to process definition.
- Exceptional presentation, negotiation, and storytelling skills.
- Based in or willing to work from our San Francisco HQ five days a week.
- Regular travel to customer sites and events required.
Skills
- Consultative sales
- Strategic account planning
- Multi-threading
- Executive communication
- Presentation
- Negotiation
- Storytelling
- API knowledge
- Integration knowledge
- Automation architecture discussion
Location
- San Francisco HQ
- Customer sites
- Industry events
- Conferences
Work Type
- Onsite (San Francisco HQ)
- Travel required
Experience Level
- 4+ years B2B SaaS sales
- Early-stage startup experience (Series A-D)
- Top performance recognition (President's Club, top 10%, rapid promotions)
Benefits
- Impactful role in shaping product and company success.
- Growth opportunities building a new AI product with an experienced team and investors.
- Rapid career growth with the company.
- Culture valuing innovation, ownership, accountability, and fun.
About the Company
- Serval is an AI-native automation platform transforming enterprise operations with intelligent agents that understand and execute real-world workflows end-to-end.
- Our agents replace manual processes and legacy systems with adaptive, learning software.
- Founded in early 2024, Serval is trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex.
- The platform's core is an agentic AI that translates natural language into production-grade workflows, enabling reasoning and action across systems.
- Our mission is to eliminate repetitive enterprise work and provide leverage through intelligent automation, aiming to build the universal AI operations layer.
- Serval is backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, and Elad Gil.