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About the Role

The Launch & Scale Intern will contribute to a high-impact project focused on improving Zipline's launch planning, execution, and learning processes. This role supports Launch Managers by structuring dependencies, analyzing readiness and performance, and developing tools from field lessons. The intern will own a scoped project from definition to handoff, receiving coaching and collaborating with various teams.

Responsibilities

Support integrated launch plans by organizing milestones, dependencies, owners, risks, and open decisions.
Analyze launch and site-operations data to identify bottlenecks and opportunities for improvement.
Prepare materials for readiness reviews and operating forums.
Follow up on commitments, reconcile conflicting information, and surface blockers.
Build or improve practical tools such as dashboards, playbooks, templates, checklists, or lightweight automations.
Participate in onsite launch activities, capture field observations, and translate lessons into process improvements.
Own a scoped internship project from problem definition through pilot, measurement, and handoff.

Requirements

Currently pursuing a bachelor’s or graduate degree in operations, engineering, business, supply chain, data and analytics, or a related field.
Structured problem-solving skills and curiosity about complex systems.
Comfort with quantitative analysis, including spreadsheets and at least one data or automation tool (e.g., SQL, Python, BI platform).
Clear written and verbal communication skills.
Evidence of following through on a project with multiple contributors.
Comfort operating in ambiguity, asking questions, incorporating feedback, and staying reliable on details.
Ability to work onsite in South San Francisco and willingness to travel occasionally within the United States.

Skills

SQL
Python
Business intelligence platforms
Spreadsheet analysis
Quantitative analysis
Data analysis
Automation

Location

South San Francisco

Work Type

Full-time
In-person

Experience Level

Internship

Education Level

Bachelor's degree
Graduate degree

Salary/Compensations

$34 per hour

Benefits

Relocation support
Housing stipend
Overtime pay
Paid sick time

About the Company

Zipline is the world’s largest and most experienced drone delivery service, aiming to serve all humans equally by providing access to essential goods.
They design, build, and operate an autonomous logistics system, delivering critical supplies quickly and reliably.
Zipline operates on four continents, making a delivery every 30 seconds and completing millions of deliveries.
Their customers include major healthcare systems, governments, retailers, and businesses.
The company has flown over 140 million commercial autonomous miles safely.
Zipline is redefining access to healthcare, consumer products, and food globally.
They are looking for practical problem solvers motivated by building systems with meaningful impact and scaling the future of logistics.

Equal Opportunity

Zipline is an equal opportunity employer and prohibits discrimination and harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Zipline is committed to providing reasonable accommodations to individuals with disabilities.