Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Claims Assessor role.
Rezi rewrites your resume against Hannover Re's job description. Free.
Tailor your resume to this Claims Assessor role.
Rezi rewrites your resume against Hannover Re's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Claims Assessor posting at Hannover Re — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Claims Assessor posting at Hannover Re — free, in seconds.
About the Role
Hannover Re is a major player in the Life & Health reinsurance market in Australia and New Zealand, combining local agility with global financial strength. This permanent role in Sydney is responsible for ensuring prompt claims assessment in line with insurance contract terms and conditions.
Responsibilities
- Manage Group and Retail life insurance claims portfolios across a range of claim types.
- Assess claims in line with policy terms, regulatory requirements, and service standards.
- Respond to claim reviews and participate in discussions on complex cases.
- Liaise with internal and external stakeholders throughout the claims assessment process.
- Contribute to projects, process improvements, and ongoing business initiatives.
- Support strong risk management, compliance, and governance practices.
- Maintain business processes and documentation.
- Collaborate across claims, medical, and operational teams to deliver positive customer outcomes.
Requirements
- At least 3 years' technical knowledge of direct and/or group life insurance.
- Experience applying insurance legislation and regulatory requirements, including LICOP and RG271.
- Advanced Excel skills.
- Experience using AI-enabled tools in a regulated environment.
- Strong analytical and problem-solving skills.
- Excellent organisational skills and attention to detail.
- Clear written and verbal communication skills.
- Ability to work independently and collaboratively.
- Professional integrity, sound judgement, and a commitment to confidentiality.
- Unrestricted permanent rights to work in Australia (Australian citizenship or permanent residency only).
Skills
- AI-enabled tools
- Analytical skills
- Communication skills
- Compliance
- Data-driven decision making
- Excel
- Governance
- Insurance legislation
- Problem-solving skills
- Risk management
- Technology
- Teamwork
Location
- Sydney
Work Type
- Permanent
- Hybrid working arrangements
Experience Level
- 3 years' technical knowledge of direct and/or group life insurance
Education Level
- ANZIIF and/or ALUCA qualifications (desirable)
Benefits
- Structured onboarding
- Hybrid working arrangements
- Employee Assistance Program (EAP)
- Professional development
- Wellbeing
- Engagement
About the Company
- Hannover Re is a major player in the Life & Health reinsurance market in Australia and New Zealand.
- Locally, we combine the agility of a small, nimble team with the financial strength and global reach of one of the world’s largest reinsurers.
- We are an international organisation with short decision paths, an open feedback culture, and a strong sense of community built on respect, collaboration and mutual support.
- We value our people and their contribution to our shared success.
- We offer continuous learning, exposure to global perspectives, and the opportunity to contribute ideas, innovate and shape your career.