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About the Role
We are seeking a detail-oriented and proactive Underwriting Assistant to support our Underwriting team. The ideal candidate will assist with pre and post-binding processes, manage documentation and reporting, and ensure the accuracy of data in collaboration with offshore Enterprise Shared Services teams. This role involves handling reinsurance payments, premium calculations, and assisting with credit control queries, making strong analytical skills and attention to detail essential.
Responsibilities
- Assist Underwriters with pre and post-binding of accounts, ensuring all instructions are sent to Enterprise Shared Services for processing.
- Submit requests on in-house platforms and coordinate with relevant teams for timely execution.
- Collaborate with the offshore team to ensure timely requests for quotes, name clearance, and accurate binding of quotes.
- Engage proactively with Underwriters to facilitate a smooth account handover, ensuring all received information is understood and complete for processing.
- Provide clear policy instructions to processing teams.
- Ensure all relevant documents are sent to the processing teams, maintaining data accuracy.
- Manage reinsurance payments, ensuring timely payments that comply with credit terms and Service Level Agreements (SLAs).
- Process mid-term endorsements and issue insurance certificates (Certificate of Currency) upon underwriter request.
- Monitor premium collection in accordance with processing rules and guidelines, including system data entries.
- Generate premium calculations and verify data entered into the tool aligns with agreed terms and matches signed documentation.
- Generate Claims History when required, ensuring all information is accurate and up-to-date.
- Assist the Credit Control team with queries and discrepancies, investigating premium discrepancies through analysis of calculations and reviewing underwriter and broker correspondence.
- Address client and broker requests promptly and refer them to underwriters as necessary.
- Review and amend documentation as necessary before sending to underwriters for final approval.
- Maintain data quality accuracy ratios in accordance with defined metrics and standards.
- Develop an expert-level understanding of systems and processes, staying updated on new guidelines, and serve as a reference point for colleagues.
Requirements
- Permanent Australian Working Rights are required for this role.
- Proven experience in an underwriting administrative or support role within the insurance or finance industry.
- Proficiency in Microsoft Outlook and Microsoft Office applications.
- Excellent analytical skills with attention to detail.
- Ability to communicate effectively with internal and external stakeholders.
- Ability to work in a fast-paced environment and efficiently juggle numerous concurrent responsibilities.
- Develop and maintain productive working relationships with internal and external stakeholders.
- Ability to work effectively within diverse teams to reach shared objectives.
- Capability to work collaboratively with a virtual team.
- Great time management skills are essential.
- Willing to ask questions and explore new ideas.
- Approach tasks proactively and anticipate needs.
Skills
- Microsoft Outlook
- Microsoft Office applications
- Analytical skills
- Attention to detail
- Communication skills
- Time management skills
Location
- Sydney, NSW
Work Type
- 12 Months Fixed Term Contract
Benefits
- Robust support for Flexible Working Arrangements
- Enhanced family friendly leave benefits
About the Company
- AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.
- Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.
Equal Opportunity
- AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
- At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
- AXA XL is an Equal Opportunity Employer.