Manager, Membership and Digital Giving at 92nd Street Y | NY, US | Rezi

Manager, Membership and Digital Giving at 92nd Street Y

Manager, Membership and Digital Giving

92nd Street Y · NY, US

1 months ago

Manager, Membership and Digital Giving

92nd Street Y · NY, US

a month ago
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About the Role

The Development team at 92NY is seeking a motivated individual to drive membership and patron donations through direct mail, digital giving, and other means. This role supports the team in reaching diverse audiences and driving engagement, contributing to 92NY's mission as a global center for culture and enrichment.

Responsibilities

  • Drive fundraising strategy and growth for membership and patron groups, direct mail and digital giving programs.
  • Develop and direct comprehensive digital and direct mail campaigns for fundraising, engagement, and stewardship to meet annual goals.
  • Collaborate across the development team for accurate, timely, and cohesive campaign execution.
  • Oversee donor acquisition, renewals, and special appeals for membership and patron programs.
  • Oversee digital membership cards, serving as lead contact to vendors for setup, distribution, and troubleshooting.
  • Consistently evaluate and seek new giving channels by planning solicitations and acquisition strategies.
  • Manage and motivate the Senior Associate, Membership and Digital Giving position.
  • Work with Development Major Gift Officers and program center directors to solicit prospects for upgrades and major gifts.
  • Implement social media strategy in conjunction with fundraising campaigns.
  • Serve as the point person for Development and Marketing CRMs for data pulls for solicitations and emails.
  • Monitor performance of digital campaigns and identify areas for improvement.
  • Create and monitor the expense and revenue budget for membership and digital giving.
  • Regularly review membership benefits and ensure prompt delivery.
  • Track performance metrics to measure campaign ROI and prepare reports for management.
  • Perform other duties as they relate to the position's role within 92NY.

Requirements

  • 5+ years of fundraising experience, preferably in a cultural and/or NYC arts institution.
  • Experience overseeing and building membership programs.
  • Experience in online giving and social media.
  • Entrepreneurial approach to fundraising, projects, and assignments.
  • Proven, successful record of achieving fundraising goals.
  • Exceptional project management experience, with ability to manage busy schedules with multiple deadlines.
  • Ability to adapt in a dynamic work environment, learn quickly, solve problems, and make decisions.
  • Strong leadership and interpersonal skills, with ability to work positively in a flexible team environment.
  • Supervision experience is a plus.
  • Familiarity with CRM, social media, and direct mail strategies is highly desirable.
  • Detail-oriented with excellent writing and proofreading skills.
  • Willingness and desire to attend evening/weekend programming activities.
  • Strong proficiency in Microsoft Word and Excel required.
  • Interested applicants should forward a resume and a cover letter with salary requirements.

Skills

  • Project management
  • Data-driven mindset
  • Membership
  • Direct mail
  • Digital giving
  • Fundraising
  • Campaign management
  • Donor acquisition
  • Renewals
  • Special appeals
  • Communication planning
  • Vendor management
  • List development
  • Digital membership cards
  • Giving channels
  • Social media strategy
  • CRM management
  • Performance monitoring
  • Budget management
  • Microsoft Word
  • Microsoft Excel
  • Salesforce
  • Tessitura
  • Donate2
  • Salesforce Marketing Cloud
  • Traction Rec

Location

  • New York

Work Type

  • Hybrid
  • 40 hours/week

Experience Level

  • 5+ years

Education Level

  • Bachelor's Degree

Salary/Compensations

  • $75,000 - $90,000

About the Company

  • 92NY is an iconic New York institution that has proudly expanded its programmatic reach worldwide since 2020.
  • As New York’s global center for culture, connection, and enrichment, we harness the power of arts, ideas, and Jewish values to enrich, enlighten, and repair the world.